Labcorp
Healthcare
PhlebotomySupervisor
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“Phlebotomy Supervisor at Labcorp”
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Full Job Description
_Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives._ Labcorp is seeking a Phlebotomy Supervisor to join our team in Chesapeake, VA. **Work Schedule:** Monday - Friday 8am - 5pm with flexibility to work outside of those hours when needed, rotating Saturdays. **Job Responsibilities:** * Supervise a team of (25+) phlebotomists working in Patient Service Centers and/or physician's offices * Manage patient flow, wait times, inventory levels and information logs * Monitor monthly productivity and report any deviations as necessary * Coordinate phlebotomists' schedules through resourceful and creative thinking * Perform operational duties such as payroll, monthly schedules and performance appraisals * Partner with Human Resources regarding employee relations issues and disciplinary actions * Hire and train phlebotomists to fill any open positions * Communicate effectively to internal and external customers including patients, client office staff, sales team, logistics and senior management * Provide exceptional customer service to all patients and clients * Assist in the set-up of new Patient Service Centers or Client Offices * Provide resolution of any patient or client issues * Perform, collect and prepare specimens when needed * Travel to additional sites as necessary **Minimum Qualifications:** * High school diploma or equivalent * 3 years or more relevant experience as a phlebotomist * Minimum of 1 year of experience in a leadership position **Preferred Qualifications:** * Associate's degree * Experience with scheduling, inventory management, and team coordination **Additional Job Standards:** * At least 21 years’ old and have a Valid Driver's License and good driving record * Proven track record in providing exceptional customer service * Strong communication skills; both written a
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