Natera
Healthcare
PhlebotomistTestCoordinator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Phlebotomist Test Coordinator at Natera. Skills: Phlebotomy, Patient care, Coordination, Compliance. Perform venipunctures to obtain blood specimens. Verify patient identity and test requisitions”
Industry & Context.
Resolve discrepancies; Resolve issues promptly; Resolve missing information; Resolve escalated issues; Root cause analysis
Lift up to 50 pounds
What They're Looking For.
Must Have
5-7 years phlebotomy oncology experience, High School Diploma or equivalent, Phlebotomy Certificate as required by state regulations
Nice to Have
BSA degree
What You'll Do.
Perform venipunctures to obtain blood specimens
Verify patient identity and test requisitions
Maintain specimen integrity
Track collected specimens
Document daily collection logs
Oversee and coordinate patient care services
Manage administrative tasks
Access patient records
Schedule appointments
Align blood draw times with clinic requirements
Collaborate with Field Sales and internal operations teams
Provide patient support
Ensure continuity of care
Develop and maintain patient relationships
Act as primary liaison for accounts and Sales
Document all interactions
Respond promptly to customer inquiries
Resolve missing information
Maintain turnaround time expectations
Proactively communicate delays and cancellations
Facilitate timely sample redraws
Investigate and resolve escalated issues
Provide clear explanations of root causes and resolutions
Ensure a safe and compliant work environment
Adhere to CAP CLIA standards
Adhere to legal regulations
Adhere to organizational policies
Maintain high-quality results
Follow department protocols
Follow testing schedules
Record outcomes in quality control logs
Monitor and report process improvement needs
Ensure compliance with federal
Ensure compliance with internal operational guidelines
How You'll Work.
Team & Collaboration
Collaborate with Field Sales; Collaborate with internal operations teams; Collaborate with patients; Collaborate with accounts; Collaborate with Sales teams
Full Job Description
POSITION SUMMARY: The Natera Test Coordinator plays a vital role in ensuring a seamless testing experience for patients. This position is responsible for scheduling and determining the most effective method for blood collection, preparing specimens for laboratory testing, and managing all necessary paperwork to ensure compliance. In this role, you will work closely with customers and the sales team to facilitate an efficient ordering process and timely reporting of results. The ideal candidate thrives in an independent work environment, excels at multitasking, and demonstrates strong critical thinking skills to resolve issues promptly. This is a clinic based position in Freehold, NJ Job offer is contingent upon pre-employment requirements for the assigned clinic. PRIMARY RESPONSIBILITIES PHLEBOTOMY SERVICES: Perform venipunctures to obtain blood specimens with precision and care. Verify patient identity and test requisitions, ensuring accuracy by cross-referencing EMR records and resolving discrepancies. Maintain specimen integrity by following aseptic techniques, department protocols, and isolation procedures. Accurately track collected specimens by documenting initials, date, and collection time, while maintaining daily collection logs. PATIENT CARE COORDINATION: Oversee and coordinate patient care services to ensure efficient and high-quality healthcare delivery. Manage administrative tasks, including accessing patient records, scheduling appointments, and aligning blood draw times with clinic requirements. Collaborate with Field Sales and internal operations teams to provide patient support and ensure continuity of care. Develop and maintain strong patient relationships to encourage ongoing testing and adherence to recommended care plans. ADMINISTRATIVE AND OPERATIONAL MANAGEMENT: Act as the primary liaison for accounts and Sales, documenting all interactions, communications, and follow-ups. Respond promptly to internal and external customer inquiries, ensuring
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