One Medical

Phlebotomist/FrontDesk

$0–0k Raleigh, United States; Durham, United States FULL TIME
The Brief

“Phlebotomist/Front Desk at One Medical. Skills: Phlebotomy, Patient Care, Customer Service. Provide exceptional patient experience. Provide venipuncture services”

What You'll Achieve.

Deliver exceptional health care; Achieve better health outcomes; Create amazing moments for members and teammates

Industry & Context.

Problems you'll solve

Innovative problem solving skills; Team problem solving

What They're Looking For.

Must Have

At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment, customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions, written and verbal communication skills, A High School Diploma or equivalent, Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously, Experience working on collaborative, diverse, multi-disciplinary teams, A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care, A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks

Nice to Have

additional experience with remote teams a plus

What You'll Do.

Provide exceptional patient experience

Provide venipuncture services

Perform clinical support services

Manage patient intake and scheduling

Maintain in-office care standards

Answer patient messages

Perform front of house duties

Perform opening and closing duties

How You'll Work.

Team & Collaboration

Work with providers and virtual medical team; Contribute to team development; Participate in team problem solving; Support in office providers with ad hoc asks

Communication Scope

verbal communication; written communication; effective communication

Free ATS check

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