One Medical
Healthcare
Phlebotomist/AdministrativeAssistantTrainee-Float
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“Phlebotomist/Administrative Assistant Trainee - Float at One Medical. Skills: Phlebotomy, Patient support, Clinical procedures. Provide exceptional care and support. Remove barriers to care”
Industry & Context.
Problem solving
Float between multiple offices
What They're Looking For.
Must Have
1 year customer or patient facing roles, High School Diploma or equivalent, Proficiency in computer
Nice to Have
Phlebotomy experience, Medical assistant experience
What You'll Do.
Provide exceptional care and support
Remove barriers to care
Serve as first point of contact
Provide support as requested
Use C-I-CARE in patient interactions
Ensure fluid and positive in-office experience
Manage same day schedule
Schedule follow up appointments
Monitor patient feedback
Perform front of house duties
Check in/check out patients
Complete paperwork tasks
Contribute to team development
Participate in team problem solving
Support providers with ad hoc asks
Master technology suite
Interact with team members and patients
Perform opening and closing duties
Maintain office upkeep
Maintain patient facing spaces
Maintain employee facing spaces
Provide venipuncture services
Perform extended scope duties
Collect non-blood specimens
Maintain in-office care standards
Care for members beyond lab room
Answer patient messages
Follow up on lab cases
Assist providers with clerical duties
Review medical records
Address billing inquiries
Complete DOH reporting
How You'll Work.
Team & Collaboration
Team problem solving; Support in office providers
Communication Scope
Written communication; Verbal communication
Full Job Description
About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity Launch your healthcare career as a Phlebotomist/Administrative Assistant Trainee - Float, internally known as a Lab Services Specialist/ Member Support Specialist Trainee, at One Medical! No phlebotomy/medical assistant experience required. We're seeking motivated individuals ready to make a difference in patient care. In this exciting role, we provide full training in phlebotomy (blood drawing) and other clinical procedures. This is your opportunity to start a rewarding career in healthcare while developing new skills and making a direct impact on patient lives. As a Lab Services Specialist/ Member Support Specialist Trainee at one of our offices, you’ll provide exceptional care and support for our patients, while training to provide venipuncture and other clinical support services. With a strong drive for service and human connection, you will remove barriers to care. You will also be the first point of contact for our patients, the steward of our office space, and pr
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