Hy-Vee
PharmacyTechnician–NonCertified
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Pharmacy Technician – Non Certified at Hy-Vee. Skills: customer service, prescription preparation, pharmacy operations. Provides prompt, efficient and friendly customer service. Assist pharmacists in the preparation and distribution of prescription medications”
Industry & Context.
logical or scientific thinking to solve several abstract and concrete variables
Must be able to physically exert up to 50 pounds of force occasionally, 10 pounds of force frequently, and a negligible amount of force constantly to move objects, Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish colors), and field of vision, Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions, fast work pace in a retail store setting, handle multiple tasks (filling scripts, answering telephone, waiting on customers, etc. ) every day, occasional exposure to dangerous chemicals/solvents while compounding products and chemotherapy drugs, Maintains the confidentiality of the customer’s private medical information according to the HIPPA act, acknowledgement of risks of handling hazardous drugs, pre employment drug screen
What They're Looking For.
Must Have
High school diploma or equivalent, Working towards a licensed technician certification through a certified national program, If applicable, vaccination certification as required by law, Must be able to do logical or scientific thinking to solve several abstract and concrete variables, Have the ability to do arithmetic calculations involving arithmetic, algebraic and geometric calculations, Must be able to compose original follow technical have increased contact with interview counsel or advise evaluate technical data, Must be able to physically exert up to 50 pounds of force occasionally, 10 pounds of force frequently, and a negligible amount of force constantly to move objects, Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish colors), and field of vision, Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions, Maintains the confidentiality of the customer’s private medical information according to the HIPPA act
Nice to Have
Previous experience as a pharmacy clerk is preferred
What You'll Do.
efficient and friendly customer service
Assist pharmacists in the preparation and distribution of prescription medications
Answers the telephone promptly and provides friendly
helpful service to customers who call
Handles inquiries that do not require a pharmacist’s expertise and judgment
Accepts new written prescription orders and telephoned refill requests at the discretion of the supervising pharmacist
Takes orders from or calls doctor’s offices for refill prescriptions
Gathers patient information required to prepare prescriptions
Enters prescription and patient information into the computer
Assists in maintaining correct patient information
Assists pharmacists in preparing prescription drug products for dispensing
Prepares and affixes labels to prescription containers
Prepares prescriptions to be mailed
Prepares and submits insurance claims
Files prescriptions after they have been dispensed
Reports any medication errors to appropriate personnel
and stocks pharmacy supplies
Logs invoices as necessary
Performs cash transactions
Maintains cleanliness of pharmacy and dispensing area
Assists with third party insurance billing and trouble shooting
Maintains strict adherence to department and company guidelines related to personal hygiene and dress
Adheres to all statutes and regulations pertaining to a pharmacy technician
Adheres to company policies and individual store guidelines
Reports to work when scheduled and on time
Administer Vaccines as allowed by law
Assists in other areas of the store as needed
Performs other job related duties and special projects as required
How You'll Work.
Team & Collaboration
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
Communication Scope
Answers the telephone promptly and provides friendly, helpful service to customers who call
Full Job Description
Additional Considerations (if any): **-** **At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.** **Job Description:** **Job Title:** Pharmacy Technician – Non Certified **Department:** Pharmacy **FLSA** : Non-Exempt ** _General Function_** : Provides prompt, efficient and friendly customer service. Assist pharmacists in the preparation and distribution of prescription medications. ** _Core Competencies_** * Partnerships * Growth mindset * Results oriented * Customer focused * Professionalism ** _Reporting Relations:_** Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of Health Wellness Home, Store Operations and Perishables; Pharmacy Department Manager; Staff Pharmacists Positions that Report None ** _Primary Duties and Responsibilities:_** * Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store. * Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store. * Makes an effort to learn customers’ names and to address them by name whenever possible. * Assists customers by: (examples include) * escorting them to the products they’re looking for * securing products that are out of reach * loading or unloading heavy items * making note of and passing along customer suggestions or requests * performing other tasks in every way possible to enhance the shopping experience. * Answers the telephone promptly and provides friendly, helpful service to customers who call. * Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment. * Handles inquiries that do not require a pharmacist’s expertise and judgment. * Accepts new
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