Evernorth Health Services
Healthcare
PharmacyTechnicianLeadRepresentative
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“Pharmacy Technician Lead Representative at Evernorth Health Services. Skills: Pharmacy technician, Workflow coordination, Quality improvement. Advise pharmacy techs on taking MD clarifications. Advise pharmacy techs on new verbal prescriptions”
Industry & Context.
Problem solving
Ability to work 10 AM to 7 PM Shift when needed
What They're Looking For.
Must Have
Minimum 3 years relevant pharmacy experience, RX Home Experience, Valid Pharmacy Technician license / certification / registration as required by state laws, PTCB is also required for applicants residing in state of TN, Computer savvy ability in MS Office with Excel skill, Attention to detail, accuracy, and quality, Problem solving Ability, Ability to handle high stress, Flexible and adaptable, Time management skills
Nice to Have
High School diploma or post-secondary education preferred
What You'll Do.
Advise pharmacy techs on taking MD clarifications
Advise pharmacy techs on new verbal prescriptions
Coordinate and monitor daily workflow in the pharmacy
Coordinate front end WIP management
Provide telephonic support
Provide initial coaching and direction to pharmacy techs
Assist Technician Supervisor with all quality initiatives
Participate in Continuous Improvement efforts
Support staffing of pharmacy tech functions
Support and train new employees
Identify ongoing training needs of tenured employees
Conduct quality and productivity audits
Create and modify SOPs
Handle Queues along with team
Perform additional duties as assigned
How You'll Work.
Team & Collaboration
Team huddles; Cross-functional teams
Communication Scope
Coaching; Training
Full Job Description
As a _Pharmacy Technician Lead Representative,_ you will be responsible for using advanced knowledge of the job under limited supervision to advise pharmacy techs on taking MD clarifications, new verbal prescriptions, and related activities. **What you need to do the job:** * Coordinates and monitors daily workflow in the pharmacy. * Coordinates front end WIP management, including telephonic support. * Leads team huddles and provides initial coaching and direction to pharmacy techs. * Assist Technician Supervisor with all quality initiatives (e.g. INCRs, DPMO). * Participate in Continuous Improvement efforts internal and external to the department. Supports staffing of pharmacy tech functions as described in the Pharmacy Technician job description. * Supports and trains new employees and identifies ongoing training needs of tenured employees that require retraining. * Conducts quality and productivity audits as assigned by the supervisor. * Create and modify SOPs. * Handle Queues along with team. * Additional duties as assigned. **What you will need to do the job:** * High School diploma or equivalent; post-secondary education preferred. * Minimum 3 years relevant pharmacy experience. * RX Home Experience. * Valid Pharmacy Technician license / certification / registration as required by state laws. PTCB is also required for applicants residing in state of TN. * Computer savvy ability in MS Office with strong Excel skill. * Strong attention to detail, accuracy, and quality * Problem solving skills; Ability to handle high stress situations; Flexible and adaptable * Strong time management skills **WHY JOIN US?** Health coverage effective day 1 (including medical, dental, vision) Holiday, PTO and OT pay 401K with company match Tuition reimbursement Fun, friendly and unique culture – bring your whole self to work every day! Growth and advancement potential **** **Work Schedule: Typically Monday through Friday from 8 AM to 5 PM CST with the ability to work 10 AM to 7 PM S
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