Hy-Vee

PharmacyTechnicianCertified

Bettendorf, Iowa, United States PART TIME
The Brief

“Pharmacy Technician - Certified at Hy-Vee. Skills: customer service, prescription medications, insurance claims. Provides prompt, efficient and friendly customer service. Assists pharmacists in preparation and distribution of prescription medications”

Industry & Context.

Problems you'll solve

ability to do logical or scientific thinking to solve several abstract and concrete variables

Eligibility Requirements

Must be able to physically exert up to 50 pounds of force occasionally, 10 pounds of force frequently, and a negligible amount of force constantly to move objects, Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish colors), and field of vision, Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions, fast work pace in a retail store setting, handle multiple tasks (filling scripts, answering telephone, waiting on customers, etc. ) every day, occasional exposure to dangerous chemicals/solvents while compounding products and chemotherapy drugs, strict adherence to department and company guidelines related to personal hygiene and dress, adheres to all statutes and regulations pertaining to a pharmacy technician, adheres to company policies and individual store guidelines, reports to work when scheduled and on time, Maintains the confidentiality of the customer’s private medical information, acknowledgement of risks of handling hazardous drugs

What They're Looking For.

Must Have

Certified as a licensed technician through a certified national program, maintains continuing education requirements to keep license active, Must be 18+

Nice to Have

Previous experience as a pharmacy technician or pharmacy clerk, vaccination certification as required by law

What You'll Do.

efficient and friendly customer service

Assists pharmacists in preparation and distribution of prescription medications

Answers the telephone promptly

Handles inquiries that do not require a pharmacist’s expertise

Accepts new written prescription orders

Takes orders from or calls doctor’s offices

Gathers patient information required to prepare prescriptions

Assists in maintaining correct patient information

Assists pharmacists in preparing prescription drug products

Prepares and affixes labels to prescription containers

Prepares prescriptions to be mailed

Prepares and submits insurance claims

Files prescriptions after they have been dispensed

Reports any medication errors

and stocks pharmacy supplies

Logs invoices as necessary

Performs cash transactions

Maintains cleanliness of pharmacy and dispensing area

Assists with third party insurance billing

Administer Vaccines as allowed by law

How You'll Work.

Team & Collaboration

Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment; Has daily contact with customers, general public, and suppliers/vendors; Has occasional contact with community or trade/professional organizations and federal/state governmental or regulatory agencies

Communication Scope

friendly customer service; caring, concern and patience in all customer interactions; smiles and greets customers in a friendly manner; address them by name whenever possible; Answers the telephone promptly and provides friendly, helpful service

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