Cvs Health
Healthcare
PharmacyTechnician
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Pharmacy Technician at Cvs Health. Skills: Pharmacy operations, Patient care, Prescription fulfillment. Support pharmacy team. Assist patients and customers”
What You'll Achieve.
Deliver operational excellence; Deliver service excellence; Achieve exceptional patient experiences
Industry & Context.
Solve patient problems; Escalate patient problems
Nights and weekends, Physical lifting, Physical demands
What They're Looking For.
Must Have
Comply with state board of pharmacy requirements, At least 16 years of age, High school diploma or equivalent, State-level licensure, National certification requirements
Nice to Have
1-3 years previous experience as a Pharmacy Technician, Previous experience in a pharmacy, Previous experience in retail, Previous experience in medical, Previous experience in customer service, Ability to work across the market
What You'll Do.
Support pharmacy team
Assist patients and customers
Ensure pharmacy operations run smoothly
Fill prescriptions promptly
Provide caring service
Apply Standard Operating Procedures
Contribute to safe and effective operations
Follow pharmacy workflow procedures
Contribute to positive patient experiences
Create heartfelt and personalized moments
Serve patients at pick-up
Serve patients at drive-thru
Serve patients over the phone
Keep patients healthy
Offer other services at the register
Offer other services over the phone
Demonstrate compassionate care
Solve patient problems
Escalate patient problems
Complete basic inventory activities
Put away medication deliveries
Complete cycle counts
Complete returns-to-stocks
Complete waiting bin inventories
Contribute to a high-performing team
Embrace a growth mindset
Seek opportunities to expand knowledge
Remain flexible for scheduling
Remain flexible for business needs
Contribute to a safe team
Contribute to an inclusive team
Contribute to an engaging team
Travel to stores to work shifts
Comply with federal laws
Comply with state laws
Comply with local laws
Comply with professional standards
Comply with ethical principles
Comply with CVS policies
Ensure patient safety
Ensure compliance with controlled substance dispensing
Ensure compliance with recordkeeping
Protect patient privacy
Protect patient security
Deliver additional patient health care services
Support immunizations
Educate patients about vaccines
Refer patients to Pharmacist-on-duty
Monitor adverse reaction events
Respond to adverse reaction events
Review patient tracking
Collect patient tracking
Document patient tracking
Manage vaccine supplies
Complete required training
Concentrate on a task
Pivot quickly from one task to another
Reach stretch or reach out
Extend hand(s) and arm(s)
Control adjust machines
Stoop to a considerable degree
Bend spine at the waist
Move items between low and high positions
Perform visual inspection
Lift negligible amount of force
Exert negligible amount of force
Exchange ideas by spoken word
Convey detailed instructions
Receive detailed information through oral communication
Perform additional tasks as directed
How You'll Work.
Team & Collaboration
Support pharmacy teams; Contribute to team
Communication Scope
Spoken word; Oral communication
Full Job Description
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. **_Job Purpose and Summary:_** At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians (Technicians) play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise. As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our patients and customers to deliver an exceptional experience. Technicians assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients’ prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. Technicians operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. Throughout their shifts and in all customer and colleague interactions, they demonstrate genuine care and contribute to a safe and inclusive culture where all people feel valued and empowered. Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements acco
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