Cvs Health
PharmacyTechnician
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Pharmacy Technician at Cvs Health. Skills: pharmacy operations, patient care, prescription accuracy. Support the pharmacy team in delivering operational and service excellence. Assist the pharmacy team to ensure pharmacy operations run smoothly”
Industry & Context.
Problem Resolution: Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options
Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age, If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program, Regular and predictable attendance, including nights and weekends, Ability to complete required training within designated timeframe, Ability to concentrate on a task over a period of time, Ability to pivot quickly from one task to another to meet patient and business needs, Ability to confirm prescription information and label accuracy, ensuring patient safety, Actively look for ways to help people, and do so in a friendly manner, Notice and understand patients’ reactions, and respond appropriately, Be mobile and remain upright for extended periods of time, Lift, scan, and bag items, Reach stretch or reach out with the body, arms, and/or legs to grasp items, Move fingers picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm, Extend hand(s) and arm(s) multiple directions to place, move, or lift items, Control quickly adjust machines to exact positions, Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist, Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts, Occasionally lift of up to 20 lbs and/or exert up to 20 lbs., Frequently lift of up to 10 lbs and/or exert up to 10 lbs., Consistently lift and/or exert a negligible amount of force to move objects., Have the ability to receive detailed information through oral communication, Any additional tasks as directed by Supervisor or Manager
What They're Looking For.
Must Have
comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, at least 16 years of age, State-level licensure and national certification requirements vary by state
Nice to Have
1-3 years previous experience as a Pharmacy Technician, Previous experience in a pharmacy, retail, medical, or customer service setting, Ability to work in the home store, and across the market in other locations, to meet business needs
What You'll Do.
Support the pharmacy team in delivering operational and service excellence
Assist the pharmacy team to ensure pharmacy operations run smoothly
Ensure patients’ prescriptions are filled promptly
Provide caring service that exceeds patient expectations
Operate as part of the pharmacy team through consistent application of SOPs
Contribute to safe and effective operations of the pharmacy
Follow all company SOPs at each workstation
Follow pharmacy workflow procedures at each pharmacy workstation
Contribute to positive patient experiences by showing empathy and genuine care
Create heartfelt and personalized moments while serving patients
Help keep patients healthy by offering immunizations and other services
Demonstrate compassionate care by solving or escalating patient problems
Complete basic inventory activities
Accurately put away medication deliveries
Complete cycle counts
Complete returns-to-stocks
Complete waiting bin inventories
Contribute to a high-performing team
Embrace a growth mindset
Seek opportunities to expand clinical and technical knowledge
Remain flexible for scheduling and business needs
Travel to stores in the market to work shifts as needed
Understand and comply with all relevant federal
Comply with CVS policies and procedures
Ensure patient safety
Ensure compliance with controlled substance dispensing and recordkeeping
Protect patient privacy and security
Deliver additional patient health care services
Support immunizations
Complete additional licensure and training requirements
Obtain Technician Immunizer status
Prepare and administer vaccines
Educate patients about the importance of vaccines
Refer patients to the Pharmacist-on-duty for vaccination questions
adverse reporting adverse reaction events
Review and collect patient tracking and documenting
Monitor and manage vaccine supplies
How You'll Work.
Team & Collaboration
Contribute to a high-performing team; Contribute to a safe, inclusive, and engaging team
Communication Scope
Use and understand verbal and written communication; Utilize active listening
Full Job Description
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. **_Job Purpose and Summary:_** At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians (Technicians) play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise. As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our patients and customers to deliver an exceptional experience. Technicians assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients’ prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. Technicians operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. Throughout their shifts and in all customer and colleague interactions, they demonstrate genuine care and contribute to a safe and inclusive culture where all people feel valued and empowered. Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements acco
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