Shields Health Solutions
Healthcare
PharmacyPatientSupportTechnician
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Pharmacy Patient Support Technician at Shields Health Solutions. Skills: Patient support, Medication adherence, Pharmacy operations. Interpret and enter prescriptions. Clarify prescription orders”
What You'll Achieve.
Achieve operational objectives
Industry & Context.
Resolve operational issues; Resolve insurance related issues; Resolve inbound inquiries
What They're Looking For.
Must Have
Nationally certified, Registered as a technician, Certified Pharmacy Technician (CPhT), 1+ years experience as Pharmacy Technician, High school diploma or GED
Nice to Have
5+ years experience as Pharmacy Technician
What You'll Do.
Interpret and enter prescriptions
Clarify prescription orders
Label and fill prescriptions
Perform pharmaceutical calculations
Identify medications requiring special storage
Assemble supplies for medications
Prepare medication for delivery
Answer inbound inquiries
Resolve inbound inquiries
Triage inbound inquiries
Provide outbound adherence check-ups
Secure refill prescriptions
Resolve insurance related issues
Assist patients with financial assistance
Maintain pharmacy inventory
Communicate with patients over phone
Perform adjudication on test claims
Prepare action plans for follow-up
Apply observations to operational issues
Participate in process improvement initiatives
Keep information confidential
How You'll Work.
Team & Collaboration
Value-added business partner to stakeholders
Full Job Description
Specialty Pharmacy Technician Location: Portland, OR Compensation: An employee in this position can expect an hourly compensation range of $28.00/hr - $36.00/hr. The actual compensation range will depend on experience, seniority, geographic location, and other factors permitted by law. Sign-On Bonus: $5,000.00 Job Purpose: The successful candidate will provide integrated support to patients and pharmacists by providing a 'hands-on" approach to total quality patient care through the delivery of a full continuum of medication adherence support. We are seeking a highly motivated, self-starter who is looking for an exciting career path with a fast-growing company in the specialty pharmacy management services. Candidates MUST be nationally certified and registered as a technician with the State of employment. We are seeking a Certified Pharmacy Technician (CPhT) with extensive experience. Job Duties: Interpret and enter prescriptions. Clarify prescription orders with pharmacist and/or clinician as appropriate. Label and fill prescriptions for the pharmacist to verify. Perform pharmaceutical calculations. Identifies medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication. Identify and assembling supplies necessary for select medications such sharps containers, needles/syringes, alcohol swabs, Band-Aids. Prepares medication for delivery to patients and departments. Answers, resolves, and triages inbound inquiries. Provides outbound therapy/medication adherence check-ups. Secures refill prescriptions. Resolves insurance related issues and assists patients with various forms of financial assistance. Maintains pharmacy inventory including drug ordering and receiving. Communicate directly with patients over the phone to assist them in the awareness of their medications. Achieve operational objectives by inputting data, performing adjudication on test claims and preparing action plans for follow-up. Manage, organize, an
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