Shields Health Solutions

Healthcare

PharmacyPatientSupportTechnician

$0–0k Portland, Oregon, United States
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Pharmacy Patient Support Technician at Shields Health Solutions. Skills: Patient support, Medication adherence, Pharmacy operations. Interpret and enter prescriptions. Clarify prescription orders”

What You'll Achieve.

Achieve operational objectives

Industry & Context.

Healthcare
Problems you'll solve

Resolve operational issues; Resolve insurance related issues; Resolve inbound inquiries

What They're Looking For.

Must Have

Nationally certified, Registered as a technician, Certified Pharmacy Technician (CPhT), 1+ years experience as Pharmacy Technician, High school diploma or GED

Nice to Have

5+ years experience as Pharmacy Technician

What You'll Do.

Interpret and enter prescriptions

Clarify prescription orders

Label and fill prescriptions

Perform pharmaceutical calculations

Identify medications requiring special storage

Assemble supplies for medications

Prepare medication for delivery

Answer inbound inquiries

Resolve inbound inquiries

Triage inbound inquiries

Provide outbound adherence check-ups

Secure refill prescriptions

Resolve insurance related issues

Assist patients with financial assistance

Maintain pharmacy inventory

Communicate with patients over phone

Perform adjudication on test claims

Prepare action plans for follow-up

Apply observations to operational issues

Participate in process improvement initiatives

Keep information confidential

How You'll Work.

Team & Collaboration

Value-added business partner to stakeholders

Full Job Description

Specialty Pharmacy Technician Location: Portland, OR Compensation: An employee in this position can expect an hourly compensation range of $28.00/hr - $36.00/hr. The actual compensation range will depend on experience, seniority, geographic location, and other factors permitted by law. Sign-On Bonus: $5,000.00 Job Purpose: The successful candidate will provide integrated support to patients and pharmacists by providing a 'hands-on" approach to total quality patient care through the delivery of a full continuum of medication adherence support. We are seeking a highly motivated, self-starter who is looking for an exciting career path with a fast-growing company in the specialty pharmacy management services. Candidates MUST be nationally certified and registered as a technician with the State of employment. We are seeking a Certified Pharmacy Technician (CPhT) with extensive experience. Job Duties: Interpret and enter prescriptions. Clarify prescription orders with pharmacist and/or clinician as appropriate. Label and fill prescriptions for the pharmacist to verify. Perform pharmaceutical calculations. Identifies medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication. Identify and assembling supplies necessary for select medications such sharps containers, needles/syringes, alcohol swabs, Band-Aids. Prepares medication for delivery to patients and departments. Answers, resolves, and triages inbound inquiries. Provides outbound therapy/medication adherence check-ups. Secures refill prescriptions. Resolves insurance related issues and assists patients with various forms of financial assistance. Maintains pharmacy inventory including drug ordering and receiving. Communicate directly with patients over the phone to assist them in the awareness of their medications. Achieve operational objectives by inputting data, performing adjudication on test claims and preparing action plans for follow-up. Manage, organize, an

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