Your Patients Co-workers Customers And Community
PharmacyManager
“Pharmacy Manager at Your Patients Co-workers Customers And Community. Skills: Pharmacy operations, Customer consultation, Medication dispensing. Manage overall operations of the Pharmacy. Provide consultation to customers”
Industry & Context.
Independent thinking and decision making; Problem-solving skills; Formulating and executing action plans
What They're Looking For.
Must Have
Independent thinking and decision making, Plan, coordinate and delegate assignments, Provide coaching to Pharmacy colleagues, Proven ability to drive and build the business, Lead by example, Support enterprise programs, Commitment to providing exceptional customer service, Superior customer relations skills, Sense of professionalism, Problem-solving skills, Formulating and executing action plans, Personal computing skills, Ensure all Health & Safety procedures are followed, Complete mandatory training, Complete voluntary continuing education workshops
Nice to Have
Knowledge of Pharmacy systems
What You'll Do.
Manage overall operations of the Pharmacy
Provide consultation to customers
Provide consultation to health care providers
Practice to full scope in providing professional services
Assist in maintenance of the dispensary
Acknowledge all customers approaching the Pharmacy
Practice within federal/provincial requirements
Practice within regulatory/legal requirements
Ensure all privacy requirements are met
Provide counselling on prescriptions
Provide counselling on over the counter products
Provide counselling on behind the counter products
Practice to full extent of expanded scope
Be clearly identifiable to the public
Ensure accuracy of prescriptions dispensed
Ensure appropriateness of prescriptions dispensed
Communicate with other health care professionals
Maintain all records required
Control access to the dispensary
Review and maintain Workflow Queues
Regular review of ‘will call’ bins
Review of stock to identify expired inventory
Oversight of current stock levels
Oversight of medication orders from wholesaler
Ensure all requirements for documentation of controlled substances
Ensure all requirements for control of substances
Reporting to Health Canada
Reporting to regulatory bodies
Ensure workstations reflect appropriate image
Ensure counselling areas reflect appropriate image
Ensure work islands reflect appropriate image
Involvement with financial reports
Read and action store communications
File incident reports when medication incidents occur
File incident reports when privacy incidents occur
Ensure all Health & Safety procedures are followed
How You'll Work.
Team & Collaboration
Communicate with other health care professionals within the circle of care to provide customer care; Plan, coordinate and delegate assignments and provide coaching to Pharmacy colleagues
Communication Scope
Provide counselling on prescriptions; Provide counselling on over the counter products; Provide counselling on behind the counter products; Communicate with other health care professionals
Process & Methodology
Plan, coordinate and delegate assignments
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