Shields Health Solutions

PharmacyLiaison

Mid-Atlantic
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Pharmacy Liaison at Shields Health Solutions. Skills: Process management, Cross-functional coordination, Vendor/stakeholder management. Provide integrated support to patients and pharmacists. Work closely with patients to deliver medication adherence support”

Industry & Context.

Problems you'll solve

Resolve insurance related issues; Identify trends, resolves recommend implement change

What They're Looking For.

Must Have

State registered pharmacy technician, High School Diploma or GED, 2 years experience as a Pharmacy Technician

Nice to Have

Nationally certified as a CPhT, 3-5 years’ experience as a Pharmacy Technician

What You'll Do.

Provide integrated support to patients and pharmacists

Work closely with patients to deliver medication adherence support

Encourage patients to utilize pharmacy services

Integrate with clinic team

Provide custom medication management services

Educate prospective pharmacy patients

Support prescription medication needs

Grow specialty pharmacies patient population

Ensure patients remain on track with medication regimens

Communicate with Patient Service Center

Help develop new processes

Identify medications requiring special storage

Identify supplies necessary for medications

resolve and triage inbound inquiries

Perform refill reminder calls

Resolve insurance related issues

Assist patients with financial assistance

Ensure appropriate documentation

and update relevant data

Apply observations and recommendations to operational issues

resolve recommend implement change

Actively participate in process improvement initiatives

Act as a value-added business partner

Keep information confidential

Do whatever is necessary for betterment of Company

How You'll Work.

Team & Collaboration

Work seamlessly alongside hospital clinicians; Work as a member of a close-knit team; Act as a value-added business partner to stakeholders

Communication Scope

Interpersonal communication skills; Verbal and written communication; Empathetic communicator; Good listener/communicator

Full Job Description

Job Purpose: The Company is seeking a highly motivated, self-starter who is looking for a challenging career with a fast-growing company in the specialty pharmacy management services. We are seeking experienced pharmacy technicians who are registered with the State of employment. Nationally certified as a CPhT is preferred but not required. Critical to this position is a person who is able to work independently and establish strong and credible relationships with patients, clinicians and internal Shields staff. Applicants should be results-oriented with a positive outlook, and a clear focus on high patient quality and service. Detail orientation and strong administrative/organization skills are required. Mature, approachable, professional, and comfortable in dealing with others both in-person and on the phone. Applicant must be reliable, tolerant, and determined; an empathetic communicator, able to see things from the other person's point of view. Most importantly, person must be able to work as a member of a close-knit team. Provides integrated support to patients and pharmacists by providing a 'hands-on" approach to total quality patient care. Works closely with patients to deliver a full continuum of medication adherence support by utilizing our various tools and applications. Encourages patients of specialty clinics to utilize pharmacy to fully benefit from its superior patient care services. Given that the Pharmacy Liaison will be located in one of the medical center clinics, seamlessly integrating with the clinic team (doctors, nurses, staff, etc.) is critical to the liaison's success. Job Duties: Provide "legendary" care to hospital patients by providing a full suite of custom medication management services As a member of the clinic team, work seamlessly alongside hospital clinicians to serve patients both face-to-face and over the phone Educate prospective pharmacy patients on how hospital serves patients and improves their overall care. Support outpatient r

Free ATS check

Applying for this Pharmacy Liaison role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

How to Apply on Greenhouse

  • Create a Greenhouse profile before applying — it saves time across multiple applications.
  • Upload your resume as a PDF; the parser handles it better than Word.
  • Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
  • Enable email notifications to track application status in real time.

ANONYMOUS · UNFILTERED

What do employees actually say about Shields Health Solutions?

Real rants from real employees. Read before you apply.

Read Company Rants →