Express Scripts Canada

Healthcare

PharmacyAssistant-Specialty

$0–0k Mississauga, Ontario, Canada FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Pharmacy Assistant - Specialty at Express Scripts Canada. Skills: Pharmacy operations, Patient support, Communication. Investigate reason for communication. Solve reason for communication”

What You'll Achieve.

Improve access; Improve affordability; Improve health outcomes

Industry & Context.

Healthcare
Problems you'll solve

Investigate/solve/respond

Eligibility Requirements

Reference checks, Background verification, Federal government security clearance, Enhanced Reliability Clearance

What They're Looking For.

Must Have

2 years of relatable experience, Proficient in Kroll software, Intermediate skills in MS Office, Excellent written communication skills, Excellent verbal communication skills, Excellent oral communication skills, Ability to work independently, Ability to work with minimal supervision, Thorough understanding of quality assurance, Thorough understanding of delivery of service excellence, Excellent organizational skills, Effective time management, Ability to shift priorities, Working within established timelines, Demonstrates initiative, Displays self-motivation, Grasp new concepts quickly, Paying attention to detail, Ability to multi-task

Nice to Have

CRM experience is preferable, Bilingualism (English and French) is an asset

What You'll Do.

Investigate reason for communication

Solve reason for communication

Respond to reason for communication

Communicate with pharmacy providers

Follow-up with pharmacy providers

Communicate with prescribers

Follow-up with prescribers

Gather information for patient profiles

Create patient medication profiles

Maintain patient medication profiles

Escalate complex situations

How You'll Work.

Team & Collaboration

Work with like-minded people; Work with energetic people; Work with motivated people

Communication Scope

Written communication; Verbal communication; Oral communication

Full Job Description

**Job Title:** Pharmacy Assistant Specialty **Location:** Argentia Mississauga **Employment Type:** Full-time **Reason for Vacancy:** Replacement **Work Arrangement:** On-site **Department Name:** Pharmacy Operations **Pay Typed:** Hourly **Pay Range:** $21 to $24 Please note that this is a general posting range and offer range will be varied based on relevant experience, qualifications, skills required and location for this role. **About Us** Express Scripts Canada (ESC) is a leading health benefits management company. Serving over 12 million members, we help insurance carriers, third party administrators, and the public sector optimize the value of health benefits by linking the talent and professional expertise of our people with leading edge information management systems and technology. ESC is a wholly owned subsidiary of Express Scripts Inc., one of the largest pharmacy benefit management (PBM) companies in North America, part of The Cigna Group (NYSE: CI), a global health company. Together, we deliver innovative, cost-effective solutions that improve access, affordability, and health outcomes for Canadians. **Job Summary** The Express Scripts Canada Pharmacy, with regional services across the country is transforming the Canadian prescription drug landscape and the way patients make decisions about their medications. Our Mississauga Pharmacy Location is seeking a Pharmacy Assistant, Specialty that provides meaningful support at the right time to our members for better health and peace of mind. **Job Description** In this role, you will be on a team of like-minded, energetic, and motivated people responsible for managing and taking action on all inbound communications to the pharmacy, including communications from current and prospective pharmacy patients, as well as from other healthcare professionals. In essence, you will be the first point of contact for individuals contacting the pharmacy for a variety of medication and healthcare-related needs. In addition

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