Express Scripts Canada
Healthcare
PharmacyAssistant-Specialty
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Pharmacy Assistant - Specialty at Express Scripts Canada. Skills: Patient medication profiles, Pharmacy operations. Investigate reason for communication. Respond to communication”
Industry & Context.
Investigate/solve/respond
Enhanced Reliability Clearance
What They're Looking For.
Must Have
2 years of relatable experience, Proficient in Kroll software, Intermediate MS Office skills, Computer literate
Nice to Have
CRM experience is preferable
What You'll Do.
Investigate reason for communication
Respond to communication
Solve reason for communication
Transfer prescriptions
Process refill requests
Provide payment solutions
Communicate with pharmacy providers
Follow-up with pharmacy providers
Communicate with prescribers
Follow-up with prescribers
Gather information for profiles
Create patient medication profiles
Maintain patient medication profiles
Escalate complex situations
How You'll Work.
Team & Collaboration
Cross-functional teams
Communication Scope
Written communication; Verbal communication; Oral communication
Full Job Description
**Job Title:** Pharmacy Assistant Specialty **Location:** Argentia Mississauga **Employment Type:** Full-time **Reason for Vacancy:** Replacement **Work Arrangement:** On-site **Department Name:** Pharmacy Operations **Pay Typed:** Hourly **Pay Range:** $21 to $24 Please note that this is a general posting range and offer range will be varied based on relevant experience, qualifications, skills required and location for this role. **About Us** Express Scripts Canada (ESC) is a leading health benefits management company. Serving over 12 million members, we help insurance carriers, third party administrators, and the public sector optimize the value of health benefits by linking the talent and professional expertise of our people with leading edge information management systems and technology. ESC is a wholly owned subsidiary of Express Scripts Inc., one of the largest pharmacy benefit management (PBM) companies in North America, part of The Cigna Group (NYSE: CI), a global health company. Together, we deliver innovative, cost-effective solutions that improve access, affordability, and health outcomes for Canadians. **Job Summary** The Express Scripts Canada Pharmacy, with regional services across the country is transforming the Canadian prescription drug landscape and the way patients make decisions about their medications. Our Mississauga Pharmacy Location is seeking a Pharmacy Assistant, Specialty that provides meaningful support at the right time to our members for better health and peace of mind. **Job Description** In this role, you will be on a team of like-minded, energetic, and motivated people responsible for managing and taking action on all inbound communications to the pharmacy, including communications from current and prospective pharmacy patients, as well as from other healthcare professionals. In essence, you will be the first point of contact for individuals contacting the pharmacy for a variety of medication and healthcare-related needs. In addition
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