IQVIA
life sciences and healthcare
PharmaceuticalSalesAssociateOrangeCounty,CA
“Pharmaceutical Sales Associate - Orange County, CA at IQVIA. Skills: Pharmaceutical Sales, Customer Relationship Management, Sales Strategy, Market Analysis, Product Knowledge, Training and Development, Customer Engagement, Compliance, Time Management, Prioritization, Multi-tasking, Professionalism, Technology Adaptability. Maintain relationships within healthcare offices to supply patient materials and vouchers/samples. Provide in-office education as required”
What You'll Achieve.
Achieve service and sales goals and objectives; Executes plan and achieves metrics objectives
Industry & Context.
Analyze performance and adjust business plan and approach accordingly; Ability to utilize critical thinking
What They're Looking For.
Must Have
Bachelor’s degree from a four-year accredited college or university required
Nice to Have
1-year of Customer Service experience preferred, Military, Experience during college: Working, Competitive Sports, Extra-curricular activities- especially in leadership positions, Excellent live, virtual, and written communication skills to engage customers, Proven active listening skills, rapport building skills
What You'll Do.
Maintain relationships within healthcare offices to supply patient materials and vouchers/samples
Provide in-office education as required
Achieving established service/sales objectives by conducting primarily live customer calls on Primary Care offices in an assigned geography
Maintain a positive image for our client and IQVIA
both internally and externally
Maintaining compliance with all policies that govern service/sales activities
Achieve service and sales goals and objectives by effectively implementing marketing strategies in assigned region and as defined by business needs
Analyze performance and adjust business plan and approach accordingly
Executes plan and achieves metrics objectives
Maintain and update current and prospective target profiles and call records in CRM
Keep current with market knowledge and competitive products
Successfully complete/participate in all required training and team meetings
and prioritize activities to meet service/sales goals for assigned targets
Demonstrate mastery of customer engagement skills with expertise in questioning and probing to better understand customer wants and needs in order to supply outstanding service
accurate and timely submission of all timekeeping
Comply with governing corporate policies and SOPs
as well as applicable federal
state and local laws and regulations
including sample management
compliance with promotional program
and proper use of promotional materials and promotional expense budgets
How You'll Work.
Team & Collaboration
Ability to partner and collaborate within a team environment
Communication Scope
Excellent live, virtual, and written communication skills to engage customers; Demonstrated drive and enthusiasm to connect with and support customers for maximum engagement; Demonstrated ability to build relationships with customers and internal partners; Demonstrated decision making skills; Ability to utilize critical thinking; Demonstrated time management planning and prioritization ability to multi-task and maintain prioritization to achieve deadlines; Ability to consistently execute all field sales activities with a high degree of professionalism in accordance with established promotional guidelines; Technology agility- proficient with Outlook, Teams, Excel, Word, PowerPoint (Microsoft office) with the ability to quickly adapt to new technology and systems
Process & Methodology
Plan, organize, and prioritize activities to meet service/sales goals for assigned targets, Demonstrated time management planning and prioritization ability to multi-task and maintain prioritization to achieve deadlines
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