FedEx Express
Logistics
PessoaAgentedeServiços
“Pessoa Agente de Serviços at FedEx Express. Track shipment monitoring. Interpret tracking updates”
Industry & Context.
Problem Solving
Ability to lift 24 kg
What They're Looking For.
Must Have
High School diploma, Excel Advanced Intermediate English, Written and verbal communication skills, Interpersonal skills, General administrative skills, Computer skills, Flexible time required, Ability to lift 24 kg or more, Accuracy & Attention to Detail, Planning & Organizing Skills, Problem Solving Skills
Nice to Have
Bachelor's degree
What You'll Do.
Track shipment monitoring
Interpret tracking updates
Assist customer in preparing documentation
Provide international regulatory information assistance
Prepare shipping requests
Provide special notification related to worldwide pickup
Assist customers with locating packages
Answer questions about FedEx products
Provide in-person customer service
Carry out shipment preparation
Analyze operational reports
Monitor FedEx support
Check packages for proper labeling
Check legality of contents
Check package weight and size
Check proper packaging
Check insurance values
Check special shipment requirements
Check compliance with customs documentation
Provide administrative support
Provide operational support
Monitor couriers on route
Provide information on packages released for delivery
Provide information on collection
Provide information on address adjustments
Perform other duties as assigned
How You'll Work.
Communication Scope
Written communication; Verbal communication
Applying for this Pessoa Agente de Serviços role?
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