Harrods
retail
PersonalShoppingCoordinator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Personal Shopping Coordinator at Harrods. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. coordinating stock movement across the store. ensuring products are delivered efficiently and accurately to clients”
What You'll Achieve.
deliver exceptional service in every interaction; ensuring a seamless experience; ensuring efficient delivery to clients and internal stakeholders; ensure timely returns; Maintain stock accuracy; ensure clear communication and accurate tracking; deliver a seamless client experience
Industry & Context.
solutions-focused approach to problem-solving
working 5 out of 7 days per week, comfortable working in a physical role, including handling stock and moving products
What They're Looking For.
Must Have
experience working in a retail or operational support role, systems and till knowledge, with the ability to process transactions accurately, confident multitasking, managing competing priorities, calls, and emails, understanding of stock management and inventory processes, excellent communicator, building relationships across multiple teams, proactive and solutions-focused approach to problem-solving, comfortable working in a physical role, including handling stock and moving products
What You'll Do.
coordinating stock movement across the store
ensuring products are delivered efficiently and accurately to clients
Manage stock movement across departments
ensuring efficient delivery to clients and internal stakeholders
ensure timely returns to Concession and Own Bought departments
Maintain stock accuracy
promptly resolving discrepancies and escalating where needed
Coordinate stock between Harrods locations
prepare items for dispatch
Follow all compliance and security procedures
Work closely with stock control and operational teams to ensure clear communication and accurate tracking
Support Personal Shoppers with operational tasks to deliver a seamless client experience
How You'll Work.
Team & Collaboration
work closely with Personal Shoppers; report into the Personal Shopping Manager; building relationships across multiple teams; Work closely with stock control and operational teams; Support Personal Shoppers with operational tasks
Communication Scope
excellent communicator; building relationships across multiple teams
Full Job Description
Our Personal Shopping team are now looking for a Personal Shopping Coordinator to join them. Supporting a fast-paced and highly client-focused environment, you’ll play a key role in ensuring a seamless experience by coordinating stock movement and supporting the operational side of the client journey. **About the Role** In this role, you will work closely with Personal Shoppers and report into the Personal Shopping Manager, supporting the team to deliver exceptional service in every interaction. You’ll be responsible for coordinating stock movement across the store, ensuring products are delivered efficiently and accurately to clients. You will: * Manage stock movement across departments, ensuring efficient delivery to clients and internal stakeholders * Oversee stock counts and ensure timely returns to Concession and Own Bought departments * Maintain stock accuracy, promptly resolving discrepancies and escalating where needed * Coordinate stock between Harrods locations, including dispatch, collection points, and customer areas * Process transactions, handle client orders, and prepare items for dispatch * Follow all compliance and security procedures, including till operations and stock protocols * Work closely with stock control and operational teams to ensure clear communication and accurate tracking * Support Personal Shoppers with operational tasks to deliver a seamless client experience This role is fully on site, working 5 out of 7 days per week. Please see our Hybrid@Harrods policy on our Career Site for more information or speak to a member of our Talent Acquisition team. **About You** You will be highly organised, detail-oriented, and thrive in a fast-paced retail environment. With strong operational knowledge and a collaborative approach, you’ll be confident supporting multiple priorities while maintaining accuracy and service excellence. You will: * Have experience working in a retail or operational support role * Demonstrate strong systems and till know
Applying for this Personal Shopping Coordinator role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Harrods?
Real rants from real employees. Read before you apply.