HBX
E-commerce
PersonalShopper
“Personal Shopper at HBX. Skills: Clienteling, Sales, Styling. Drive revenue through client acquisition, retention, growth and satisfaction. Drive sales and maximize average deal size”
What You'll Achieve.
Deliver a best-in-class client experience; Drive tangible and intangible revenue; Maximize average deal size; Acquire new clients; Surprise, delight, and reward clientele
Industry & Context.
Eligible to work in Hong Kong
What They're Looking For.
Must Have
2+ years in a 1-to-1 client-facing role within fashion retail or luxury, Target-driven with a proven sales track record, High proficiency in written/spoken Cantonese and English, Genuine passion for contemporary and luxury fashion, Excellent organisation, attention to detail, Initiative to work independently in a fast-paced digital environment
Nice to Have
E-commerce sales experience, Mandarin proficiency, Understanding of fashion and consumer culture across Hong Kong, Taiwan, mainland China, South Korea, and Japan markets, Experience with CRM tools, clienteling platforms, or luxury/streetwear brand relationships, Knowledge of the climate
What You'll Do.
Drive revenue through client acquisition
growth and satisfaction
Drive sales and maximize average deal size
Manage day-to-day relationships with clients
Identify opportunities to acquire new clients
Activate loyalty benefits for qualified clients
Maintain knowledge of global fashion trends
Align client experience with platform priorities
Support reporting manager with ad-hoc tasks
How You'll Work.
Team & Collaboration
Work closely with retail, buying, marketing, and other e-commerce teams
Communication Scope
Written/spoken Cantonese; Written/spoken English; Mandarin
Applying for this Personal Shopper role?
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How to Apply on Lever
- Lever uses a streamlined one-page form — apply in under 5 minutes.
- LinkedIn import works well; review parsed data before submitting.
- The cover letter field is optional but visible to reviewers — use it to differentiate.
- Referral codes from employees can significantly boost visibility of your application.
ANONYMOUS · UNFILTERED
What do employees actually say about HBX?
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