The Ward Law Group, PL
Legal Services
PersonalInjuryReductions/ClosingVirtualAssistant
“Personal Injury Reductions / Closing Virtual Assistant at The Ward Law Group, PL. Skills: Case closing, Client communication. Initiate courtesy calls to clients. Explain reduction process”
Industry & Context.
Resolving issues
40-hour workweek, Weekend day may be included
What They're Looking For.
Must Have
Fluent in English and Spanish, Written and verbal communication skills, Resourceful and proactive, Self-motivated, Able to work independently
Nice to Have
Willingness to work overtime
What You'll Do.
Initiate courtesy calls to clients
Explain reduction process
Link releases onto Litify
Negotiate bills with providers
Send reductions promptly
Maintain client contact
Address client queries
Conduct personal audits
Develop projection reports
Monitor projection reports
Answer incoming calls
Screen incoming calls
Transfer calls to voicemail
Provide clerical support
Obtain insurance coverage information
Follow up on medical treatment
Confirm continuity of care
Request medical records
Obtain billing statements
Communicate with insurance companies
Update adjuster information
How You'll Work.
Communication Scope
Professional communication; Client communication
Applying for this Personal Injury Reductions / Closing Virtual Assistant role?
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ANONYMOUS · UNFILTERED
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