The Ward Law Group
Legal
PersonalInjuryCaseManager–Records&Demands(VirtualAssistant)
“Personal Injury Case Manager – Records & Demands (Virtual Assistant) at The Ward Law Group. Skills: Medical Records, Demand Preparation, Case Management, Client Communication. Request medical records. Obtain medical records”
Industry & Context.
Identify missing records; Identify billing discrepancies; Identify incomplete documentation; Request amendments; Request corrections; Request updated documentation
Work overtime on occasion, Wired Ethernet connection, USB noise-cancelling headset, Webcam for meetings
What They're Looking For.
Must Have
40-hour workweek availability, Independent contractor status, English and Spanish fluency
Nice to Have
Personal Injury Case Management experience, Demands experience, Medical Records experience, Pre-Litigation experience, Requesting medical records experience, Reviewing medical records experience, Organizing medical records experience, Requesting medical bills experience, Reviewing medical bills experience, Organizing medical bills experience, Communicating with medical providers experience, Communicating with insurance adjusters experience, Communicating with clients experience, High-volume workload management, Fast-paced environment management, Independent work ability, Accountability and follow-through, Reliable attendance, Professionalism, Responsiveness, Litify experience, Salesforce experience, Filevine experience, Plaintiff Personal Injury law firm experience, Bodily injury demand packages experience
What You'll Do.
Request medical records
Obtain medical records
Organize medical records
Review medical records
Request medical bills
Organize medical bills
Request supporting documentation
Obtain supporting documentation
Organize supporting documentation
Review supporting documentation
Maintain demand files
Identify missing records
Identify billing discrepancies
Identify incomplete documentation
Follow up on discrepancies
Request updated documentation
Maintain communication with clients
Communicate with medical providers
Communicate with billing departments
Communicate with insurance adjusters
Communicate with vendors
Conduct follow-up on outstanding records
Conduct follow-up on outstanding bills
Conduct follow-up on outstanding balances
Conduct follow-up on pending documentation
Respond to communications
Provide status updates
Document case activity
Document communications
Document follow-up efforts
Track outstanding records
Track outstanding invoices
Track outstanding balances
Track pending documentation
Organize client files
Monitor case progression
Identify files for demand preparation
Identify files for escalation
Maintain demand documentation
Maintain case readiness standards
How You'll Work.
Team & Collaboration
Internal team members; Clients; Medical providers; Insurance adjusters; Vendors
Communication Scope
Professional correspondence; Phone calls; Email; Fax; Written correspondence
Applying for this Personal Injury Case Manager – Records & Demands (Virtual Assistant) role?
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