Green Thumb
cannabis
PersonalCareSpecialist
Neural analysis suggests this role is
optimal for Entry candidates.
“Personal Care Specialist at Green Thumb. Skills: customer service, product knowledge, cannabis regulations. Engage with and assist patients and/or customers. Play an active part in patients' and/or customers' education on products, methods of consumption, and safety”
Industry & Context.
Ability to work outdoors in varying and sometimes adverse weather conditions, Exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent, Ability to perform the following tasks for prolonged periods of time (i. e. , up to the duration of a scheduled shift or workday), Move about the dispensary to fulfill work assignments and assist patients and/or customers in various locations of the dispensary, Remain in a stationary position, if required, to meet the needs of the business, Converse and communicate with individuals and groups of people directly, Operate point of sale system, computer, and other office productivity machinery to use online programming and software including word processing, database management, spreadsheet applications and email, Prepare patient and/customer orders by moving and placing products, Inspect and receive detailed information, such as patients' and/or customers' dates of birth, in-store or online orders, or inquiries, Move inventory and materials weighing up to 30 pounds independently, Position self to move inventory and materials in storage areas
What They're Looking For.
Must Have
At least one year of customer service, Meet the scheduling and availability requirements, Must have reliable, responsible, and dependable attendance, Must be 21 years or older, Must pass all required background checks including state-specific cannabis employment requirements, Possess valid driver’s license or state ID, Must be and remain compliant with all legal or company regulations for working in the cannabis industry
Nice to Have
specialty, customer-facing retail experience, previous knowledge preferred
What You'll Do.
Engage with and assist patients and/or customers
Play an active part in patients' and/or customers' education on products
methods of consumption
Utilize product and consumption-method knowledge to recommend a safe and effective regimen
Responsible for remaining up to date on product knowledge
Promote a work environment that is positive
patient and/or customer-oriented
Assist in verifying order deliveries for accuracy
Provide necessary support to the management team to ensure retail store operations run smoothly
Ensure local and state cannabis regulations are properly enforced and upheld
Ensure sales floor is properly stocked and presence of the store is well maintained and compliant
Maintenance of hard copy files as required
Follow security measures and safety compliance procedures
Complete duties at assigned workstations
as determined by management
during scheduled shifts
and presentation standards throughout the dispensary
How You'll Work.
Team & Collaboration
Ability to establish and maintain effective working relationships with all employees; collaborative
Communication Scope
Ability to listen well and effectively communicate, both verbally and in writing, with various audiences
Full Job Description
The Role RISE Personal Care Specialists engage in one-on-one interactions with patients and/or customers from the time they enter the retail area until they check out and exit the store. Our ideal Personal Care Specialist candidate should be friendly and upbeat, much like a barista in your favorite coffee shop. Our incredible Personal Care Specialists are Green Thumb’s secret to success—they connect each unique patient and/or customer with just the right product and method of consumption for their needs. The Personal Care Specialist is a master of our menu and knows exactly how to help anyone who walks through the dispensary’s doors. Responsibilities Engage with and assist patients and/or customers in a customer-facing, intimate retail environment Play an active part in patients' and/or customers' education on products, methods of consumption, and safety as part of patient interaction Utilize product and consumption-method knowledge to recommend a safe and effective regimen suited to each patient and/or customer’s needs. Responsible for remaining up to date on product knowledge. Promote a work environment that is positive, communicative, patient and/or customer-oriented Assist in verifying order deliveries for accuracy Provide necessary support to the management team to ensure retail store operations run smoothly, properly, and in compliance with the applicable rules and regulations, including daily activities, maintenance, and patient information for any reported issues and/or complaints Ensure local and state cannabis regulations are properly enforced and upheld Ensure sales floor is properly stocked and presence of the store is well maintained and compliant Maintenance of hard copy files as required Follow security measures and safety compliance procedures Complete duties at assigned workstations, as determined by management, during scheduled shifts including: Front of House: Check In, Sales Floor, POS (Kiosk, In-Store, Pre-Order), Curbside, Roll Thru Back of Hou
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