PersonalCareKeyAccountManager(Health&BeautyChain)

**1\. Job Description:** Modern Trade is a strategic department in Customer Development function. We ensure that Customer plans fit with channel/customer and shoppers’ needs in order to maximize benefit for Unilever and our customers. The Key Account Manager develops and executes joint business plan with assigned customers. He/she is responsible for the achievement of turn over target, the P&L of the assigned categories and the engagement of Unilever cross-functions with such customer group. Customer Strategy and Business Plan • Manage the customer P&L for the customer and by categories, counterparts and budget planning. • Develop relationship with customers. • Work out a joint customer business plan for his/her respective customer. Lead and execute Joint Business Planning according to the global standards together with the customer. • Work out a Target Group Management strategic plan for existing businesses. • Develop and execute a market development plan for Target Groups other than big traders in close collaboration with Customer Marketing. • Develop, implement and execute a Cell Approach plan in close collaboration with the customer, Category managers and BUD’s. • Develop and implement a promotional plan with clear roles and objectives of how to drive promotional sales in C&C linked to OPSO program. • Works in close collaboration with CSP Managers for the category input, and with customer marketing for the customer/channel plan. • Closely work & monitor with Operation team to ensure the perfect execution in stores • Develop in-store communication activation for channel/customer initiatives. • Generate insights for the assigned customer/channels (store layout, traffic). • In charge of in-store extra visibility/highlight display, not execution. • Develop and guides implementation of customer events. • Provide clear objectives and deliverables for the field team, under responsibility of Field Operation Team. • Implement Customer audit. Negotiation • Close the deal