Starling Physicians
Healthcare
PerDiemPatientServiceRepresentative-Pediatrics
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Per Diem Patient Service Representative - Pediatrics at Starling Physicians. Skills: Customer service, Scheduling, Data entry. Greet patients and visitors. Answer phone calls and direct inquiries”
Industry & Context.
Problem resolution
What They're Looking For.
Must Have
High school diploma or GED, 1 year of experience in a customer-facing role, Proficiency in Microsoft Office Suite
Nice to Have
Associate's degree or higher, Experience in a healthcare setting, Bilingual in Spanish
What You'll Do.
Greet patients and visitors
Answer phone calls and direct inquiries
Schedule patient appointments
Register patients and verify insurance information
Collect co-pays and outstanding balances
Maintain patient records and ensure accuracy
Provide general information to patients
Assist with patient check-out process
How You'll Work.
Team & Collaboration
Physicians; Nurses; Administrative staff
Communication Scope
Verbal communication; Written communication
Full Job Description
# _**About Our Company**_ We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care. Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies [Village Medical](https://www.villagemedical.com/), [Village Medical at Home](https://www.villagemedical.com/village-medical-at-home), [Summit Health](https://www.summithealth.com/), [CityMD](https://www.citymd.com/), and [Starling Physicians](https://www.starlingphysicians.com/). When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care. **Please Note:** We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com. # _**Job Description**_ We are hiring at Starling Physicians! **Essential Job functions:** * Greets visitors, patients, and families in a friendly professional manner and directs them appropriately. * Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families. * Promptly answers the telephone, directs all calls appropriately, takes an accurate message and delivers to the appropriate individual/demonstrates appropriate etiquette. * Informs patients of delay in physician schedules, assists with patient comfort while delayed. * Posts all self-pay charges, collects payments, and provides patient with receipt. Accurately reconciles daily payments. Reconciles billi
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