PeopleSolutionsSpecialist

Santen is a specialized company with a proud 130-year heritage focused exclusively on eye health. As a Japan-originated, global company with our footprint in over 60 countries and regions, our mission is to provide essential and significant value to patients and society through our products and services created from our expertise in ophthalmology and from the patient’s perspective. As Santen Philippines continues to grow and expand its business, we are looking for a talented individual to join us as aPeople Solutions Specialist. Based in Manila, the Philippines, the incumbent will ensure that employees and managers receive timely, accurate, and professional HR support, contributing to an excellent employee experience. This role is responsible for handling HR operational activities across the employee lifecycle, promoting self-service tools, and maintaining compliance with local requirements. The People Solutions Specialist also supports process improvement initiatives and collaborates with regional colleagues to share knowledge and best practices. What you will do 1. Employee & Manager Support * Provide end-to-end support for employee and manager HR inquiries, ensuring requests are fulfilled efficiently and professionally. * Guide employees/managers on HR topics (e.g., performance management, policies, payroll, benefits), promoting HR Portal and self-service. * Support employees and managers in navigating HR systems and accessing relevant resources. * Maintain accurate records of employee interactions and requests, ensuring data integrity in HR systems. 2. HR Operations * Execute lifecycle operations: hiring & onboarding, changes/letters, time & leave, benefits updates, contract management, exit/offboarding. * Prepare and validate HR documents, approvals, and workflows in line with harmonized policies. * Ensure compliance with legal, regulatory, and data-privacy requirements in assigned countries. * Support the rollout of new HR processes/tools; contribute ideas to