Chainalysis
Corporate Functions
PeopleProgramsLead
“People Programs Lead at Chainalysis. Skills: People Operations, program management, process improvement, AI and automation. Own and drive core operational and employee lifecycle programs from onboarding to off-boarding. Redesign and scale manual processes (e. g. , probation period management) using automation, AI, and agentic workflows”
What You'll Achieve.
Track and report on key People metrics (e. g. , eNPS, time-to-productivity) to drive data-informed improvements
Industry & Context.
process improvement mindset, with demonstrated success in identifying inefficiencies and implementing scalable solutions
What They're Looking For.
Must Have
4–6 years of experience in People (HR) Operations or a similar program management role, program and project management skills with a proven ability to manage multiple workstreams, stakeholders, and deadlines simultaneously, Excellent documentation, communications, and knowledge management skills, with experience maintaining internal knowledge bases (e.g. , Confluence) across audiences, process improvement mindset, with demonstrated success in identifying inefficiencies and implementing scalable solutions, Hands-on experience leveraging AI, automation, or agentic tools to redesign workflows and improve operational efficiency, Experience supporting compliance programs and audits (e.g. , SOC2, worker classification, etc. ), including evidence gathering and control documentation, Track record of building cross-functional partnerships (e.g. , Talent Acquisition, Legal, Finance, BizTech)
Nice to Have
Familiarity with the technologies we use (see below) from an end-user or process perspective, Exposure to HR compliance across multiple jurisdictions (US, UK, EMEA, APAC), Experience working in a multi-national, high-growth technology or startup environment, Project management certification (PMP, CAPM), HR certification (SHRM, PHR), or equivalent training
What You'll Do.
Own and drive core operational and employee lifecycle programs from onboarding to off-boarding
Redesign and scale manual processes (e. g.
probation period management) using automation
and agentic workflows
Identify and implement opportunities to drive operational excellence and consistency across People programs and processes
Build and maintain the People team's internal knowledge base as a reliable
self-service resource
Support compliance and audit readiness
regulatory requirements
and the employee handbook
Develop and maintain standard operating procedures (SOPs)
and process documentation for all core People workflows
How You'll Work.
Team & Collaboration
Partner cross-functionally to drive key People initiatives (e. g. , performance enablement) from concept through execution
Communication Scope
Excellent documentation, communications, and knowledge management skills
Process & Methodology
Lead end-to-end program and project management across multiple concurrent initiatives, stakeholders, and timelines, ensuring high quality delivery and execution
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