SumUp

Financial Services

PeoplePartnerMerchantCare

€45–65k ~AI est. Barcelona, Barcelona, Spain
The Brief

“People Partner - Merchant Care at SumUp. Skills: People Partnering, Employee Relations, Talent Management. Partner with leadership. Coach on engagement”

Industry & Context.

Financial Services
Problems you'll solve

Data-driven insights; Navigate ambiguity

What They're Looking For.

Must Have

4+ years People Partner experience, Knowledge of EU employment law, Experience with operations teams, Experience with contact centre teams

Nice to Have

Spanish labour law experience, Change management initiatives experience, CSM teams experience

What You'll Do.

Partner with leadership

Coach on team development

Provide expertise in EU labour law

Ensure fair processes

Ensure transparent processes

Drive people initiatives

Strengthen recognition

Support leadership in defining team structures

Support leadership in defining performance management practices

Work with Works Council members

Align on people processes

Identify talent challenges

Address talent challenges

Identify culture challenges

Address culture challenges

Collaborate with People Ops

Collaborate with Talent

How You'll Work.

Team & Collaboration

Cross-functional collaboration; Works Council collaboration

Communication Scope

Direct communication; Transparent communication; Approachable communication

Free ATS check

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