ZOE
People & Talent
PeoplePartnerLead
Neural analysis suggests this role is
optimal for Senior candidates.
“People Partner Lead at ZOE. Skills: HR Business Partnering, People Partnering, Employee Relations, Leadership Development, Organisational Effectiveness. Partner with leaders to translate commercial priorities into practical people strategies. Act as a trusted advisor to managers and leadership teams”
Industry & Context.
Solving problems; Navigating complex people challenges; Balancing commercial priorities, employee experience, and risk; Identifying capability gaps; Identifying organisational risks and emerging people challenges
What They're Looking For.
Must Have
Significant experience in HR Business Partnering or People Partnering roles within high-growth or scaling environments, Deep employee relations expertise and working knowledge of UK employment law, with confidence handling complex and sensitive matters end-to-end, Proven experience building leadership capability through practical coaching, manager development, and learning initiatives, judgment and influencing skills, with the ability to build credibility and trust quickly with senior stakeholders, Comfortable operating in ambiguity, creating clarity and structure as priorities evolve, A pragmatic, action-oriented approach with the ability to balance strategic thinking and hands-on delivery, High emotional intelligence, discretion, and sound decision-making in sensitive situations, organisational skills and the ability to manage multiple priorities while maintaining pace and quality
What You'll Do.
Partner with leaders to translate commercial priorities into practical people strategies
Act as a trusted advisor to managers and leadership teams
Support organisational design and scaling decisions
Navigate complex people challenges
Coach and challenge leaders
Lead complex employee relations matters end-to-end
Provide guidance aligned with UK employment law and internal principles
Support managers through sensitive situations
Coach leaders through difficult conversations
and workplace challenges
Identify recurring themes and use insight to strengthen manager capability
and improve employee experience
Own and evolve manager and leadership development across the business
Design and deliver practical learning initiatives
Partner with leaders to identify capability gaps early and implement focused solutions
Help shape and embed practical performance approaches
Partner with leaders on performance
and team effectiveness challenges
Use data and business insight to identify trends
Act as a steward of company culture
Support leaders through periods of growth and change
Proactively identify organisational risks and emerging people challenges
How You'll Work.
Team & Collaboration
Work closely with leaders across the business; Partner closely with colleagues across People, including the People Operations Lead and People Product Specialist; Build credibility and trust quickly with senior stakeholders
Process & Methodology
Manage multiple priorities while maintaining pace and quality
Full Job Description
🚀 ABOUT THE ROLE We’re looking for a People Partner Lead who thrives in scaling environments and knows how to help high-performing teams succeed. Reporting to the Head of People & Talent, this is an individual contributor role spanning strategic business partnering, employee relations, leadership development, and organisational effectiveness. You’ll work closely with leaders across the business - coaching through challenges, strengthening manager capability, and helping teams stay effective as the organisation grows and evolves. This role suits someone who combines strong judgment with hands-on execution and is comfortable operating with pace, ambiguity, and autonomy. 👥 ABOUT THE TEAM You’ll join the People & Talent team - a mix of data-driven operators and empathetic problem solvers. You’ll partner closely with colleagues across People, including the People Operations Lead and People Product Specialist, to ensure our people practices are clear, consistent, and effective across the business. 🎯 WHAT YOU'LL DO... Strategic Partnering - Partner with leaders to translate commercial priorities into practical people strategies that support growth and performance. - Act as a trusted advisor to managers and leadership teams, bringing sound judgment and a pragmatic approach to decision-making. - Support organisational design and scaling decisions, helping teams remain effective, agile, and aligned to evolving business needs. - Navigate complex people challenges by balancing commercial priorities, employee experience, and risk. - Coach and challenge leaders to strengthen accountability, decision-making, and team performance. Employee Relations - Lead complex employee relations matters end-to-end, acting as a senior escalation point for the business. - Provide practical, commercially balanced guidance aligned with UK employment law and internal principles. - Support managers through sensitive situations, building their confidence to handle people matters fairly and effectiv
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