TaxRise
PeopleOperationsSupervisor
Neural analysis suggests this role is
optimal for Mid candidates.
“People Operations Supervisor at TaxRise. Skills: Employee Relations, Payroll Compliance, Benefits Administration, HR Technology. Deliver exceptional employee experience. Support operational engine”
What You'll Achieve.
Ensure every separation is handled fairly and defensibly; Implement corrective measures proactively, before issues arise; Ensure new hires are fully equipped and connected from day one; Streamline data flow and reduce manual work; Optimize HR operations; Support data-driven decision making
Industry & Context.
Identify compliance gaps and implement corrective measures proactively; surface actionable insights for leadership
What They're Looking For.
Must Have
6 to 8+ years of progressive HR experience, direct hands-on exposure to payroll administration, employee relations, benefits, HR operations, Demonstrated ability to process full-cycle payroll, serve as a backup processor in a semi-monthly payroll environment, working knowledge of California wage and hour law, multi-state HR experience, Experience conducting and documenting workplace investigations, managing sensitive employee relations matters, Benefits administration experience, Experience supervising or mentoring direct reports in an HR function, Proficiency with Paylocity or a comparable HRIS, Comfort with data and reporting, Excellent written and verbal communication skills, Highly adaptable and effective in a fast-paced, high-growth environment, Detail-oriented, organized, and committed to accuracy and confidentiality
Nice to Have
SHRM-CP, SHRM-SCP, PHR, or SPHR certification, Experience with API integrations involving Paylocity or Greenhouse, Background working in sales-driven or high-volume operational environments, experience with Greenhouse ATS, experience with Bswift, Demonstrated experience building HR workflow automations or integrations using tools such as Google Apps Script, Zapier, Slack Bots, Supabase, Claude Code, or Cursor, with real HR use cases to speak to, PowerBI experience or the ability and eagerness to learn, collaborator with the ability to build relationships across functions including IT, Talent Acquisition, Learning and Development, and Finance, ability to present complex HR topics clearly to managers and employees at all levels, priorities shift quickly
What You'll Do.
Deliver exceptional employee experience
Support operational engine
Own core HR functions
Serve as trusted partner to managers
Supervise People Operations Coordinator
Supervise Benefits and Payroll Specialist
Act as trusted advisor to managers
Guide managers through sensitive employee situations
Conduct thorough internal investigations
Review termination requests
Drive proactive performance management
Conduct semi-monthly reviews of sales team performance
Monitor attendance patterns
Serve as backup payroll processor
Serve as internal subject matter expert on California wage and hour law
Ensure compliance with multi-state employment law
Partner with Accounting
Identify compliance gaps
Oversee benefits administration
Build and maintain relationships with benefits brokers
Partner with brokers and leadership on annual plan design
Assist employees directly with benefits questions
Ensure plan compliance
Own end-to-end new employee onboarding
Ensure all onboarding logistics are completed
Continuously evaluate and improve onboarding process
Serve as key liaison between People Operations and IT
Own and manage HR technology stack
and implement workflow automations
Bring real HR use cases to the table
Lead or contribute to HR system integrations
Develop and maintain standard operating procedures
Leverage PowerBI and other reporting tools
Track and report on key HR metrics
Build and maintain regular reporting cadences
Directly supervise and develop People Operations Coordinator
Directly supervise and develop Benefits and Payroll Specialist
Champion TaxRise's culture and values
Act as a change agent
Ensure all People Operations policies and practices reflect current employment law
How You'll Work.
Team & Collaboration
Partner with managers across departments; Partner with Accounting; Partner with Talent Acquisition; Partner with Learning and Development; Partner with IT; Partner with benefits brokers and leadership; Build relationships across functions including IT, Talent Acquisition, Learning and Development, and Finance
Communication Scope
Excellent written and verbal communication skills; ability to present complex HR topics clearly to managers and employees at all levels
Process & Methodology
Lead or contribute to HR system integrations, migrations, and implementations
Full Job Description
WHY JOIN TAXRISE? At TaxRise, we don’t just provide tax relief services; we provide hope, stability, and solutions to individuals and families facing financial uncertainty. Our team is passionate about reshaping the tax resolution industry through innovation, empathy, and unwavering commitment to our clients. Join us and make a tangible difference in people’s lives while growing your career with a team that values your contributions. ABOUT THE ROLE The People Operations Supervisor is a pivotal member of the People Operations team, responsible for delivering an exceptional employee experience from day one and supporting the operational engine that keeps TaxRise running. This role owns core HR functions including employee relations, payroll compliance, benefits administration, HR technology, and new employee onboarding, while serving as a trusted partner to managers across the business. Reporting to the Chief People Officer, this role directly supervises a People Operations Coordinator and a Benefits and Payroll Specialist, ensuring both individuals are set up for success and operating at a high level. The ideal candidate brings a sharp eye for compliance, fluency in California wage and hour law, a genuine passion for people, and a curiosity for how technology and data can make HR better. TaxRise moves fast and this role moves with it. We're all about that in-person vibe, so this role is 100% on-site! If you're excited to work side-by-side with our team (or are ready to make the move), then you're a perfect fit. If not, we kindly ask you to hold off on applying. Thanks for understanding and happy job hunting! HOW YOU'LL BE REWARDED At TaxRise, Inc., we believe in rewarding hard work and dedication! We offer our team members a competitive base salary, with opportunities for growth based on performance and experience. Salary Range: $90,000 to $110,000 per year WHAT YOU'LL DO Employee Relations and Business Partnering Act as a trusted advisor and business partner to mana
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