PeopleOperationsSharedServiceSpecialist

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter. We are currently seeking a People Operations Shared Service Specialist to join our vibrant People Operations team. At RHG, we are in search of individuals who go beyond the resume - those with character, skills, talents, and a passion for creating memorable experiences. We value mindset as pivotal: anticipating guest needs, supporting your team and stakeholders, and consistently delivering memorable experiences. The People Operations Shared Service Specialist is involved in various aspects of the People Operations administration and coordination. You will work with the People Operations team to deliver People & Culture administrative and operational services to the employees and managers from both hotels and offices. You will mainly be supporting the Northern European countries, so we are looking for a candidate who is fluent in Icelandic (preferably native level), combined with conversational proficiency in Norwegian, Danish, or Swedish, as well as strong English communication skills. We are flexible on where this position can be based, but preferable locations would be Reykjavik, Oslo, Copenhagen, or Madrid. Key tasks & responsibilities: * Providing first-level support and guidance to people managers on People Operations policies, procedures, and programs. People Ops enquiries are responded via a ticket system in priority order; complex or sensitive issues should be escalated to the Manager, Shared Services or the re