PeopleOperationsSeniorAssociate

ABOUT PLEO Messy spend management is tricky business. And tedious processes are a lose-lose situation for all involved, not just finance. At Pleo, we're changing that. We build spend solutions that make managing money seamless, empowering, and surprisingly effective for finance teams and employees alike - with a vision to help all businesses ‘go beyond’. The word ‘Pleo’ actually means ‘more than you’d expect’, and living by that mantra has been the secret to our success over the last 10 years. Now, we’re at a pivotal moment in our journey; every move we make has a direct impact on our 40,000+ customers, our business, and our collective success. We need people who take pride in uncovering customer needs, who turn complex problems into simple solutions, challenge the way things are done (respectfully), and always aim high. With great ambitions driving us forward, we can’t say we’ve got this whole thing figured out. And frankly, that’s half the fun! What we can say is that we’re a driven, progressive, and, importantly, a kind bunch of 850+ people from over 100 nationalities, all committed to delivering the future of business spending, together. ABOUT THE ROLE We're looking for a People Operations Senior Associate to join our People team at Pleo. In this role, you'll help keep everything running day-to-day and be part of the engine room of the People function as we scale our global operations. If you're excited about the right balance of people skills and smart systems and are passionate about building a tech-enabled employee experience, then this is the opportunity for you! WHAT YOU’LL BE DOING As a People Operations Senior Associate you will: - Ticket resolution & employee support – Respond to tickets via Slack regarding employment questions, policy clarifications, and process guidance. - Processing requests – Handle employment verification letters, contract changes, data updates, and access issues. - Solving problems – Manage complex situations when HRIS and Payroll