Whatnot

Commerce

PeopleOperationsPartner

$113–125k New York, New York, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“People Operations Partner at Whatnot. Skills: People Operations, HR Operations, Workday, Compliance, Auditing, Payroll, Time & Attendance, Reporting & Analytics, Process Improvement, Systems Design. Lead core People Ops operations. Own and execute key operational processes across the employee lifecycle, including job changes, departures, and compensation updates, ensuring accuracy and efficiency”

What You'll Achieve.

Improve the systems, programs, and processes that support our team as we grow; Strengthen our People infrastructure across compliance, auditing, reporting, and core HR operations; Ensure accuracy, controls, and a high-quality employee experience; Provide actionable insights and support business and operational decision-making; Improve accuracy, compliance, and user experience; Improve efficiency and employee experience; Contributing to a strong, scalable People Operations function

Industry & Context.

Commerce
Problems you'll solve

Identify gaps across workflows and design scalable, efficient solutions; Identify issues proactively; Identify trends

What They're Looking For.

Must Have

3–5+ years of experience in People Ops, HR operations, or a similar role, Workday power user, comfortable handling transactions, building reports, and proactively identifying data issues, Experience with compliance, audits, payroll, and/or time & attendance systems, Comfortable operating with a high degree of autonomy and driving projects end-to-end in ambiguous environments, Organized, proactive, and detail-oriented, with the ability to manage multiple priorities, Take ownership and follow through

Nice to Have

Ideally in a fast-growing environment, Familiar with tools like Google Workspace, Slack, Zendesk, Culture Amp, Navan, and Slab or Notion, and pick up new tools quickly

What You'll Do.

Lead core People Ops operations

Own and execute key operational processes across the employee lifecycle

including job changes

and compensation updates

ensuring accuracy and efficiency

Drive compliance and audit readiness

Maintain accurate records and documentation

Support internal and external audits

Strengthen processes to ensure ongoing compliance with policies and regulations

Partner on payroll and time & attendance operations

Work closely with Finance and Total Rewards to support payroll processes

time tracking systems

and a high-quality employee experience

Build and scale reporting & analytics

Develop and maintain Workday reports and dashboards that provide actionable insights and support business and operational decision-making

Lead cross-functional People Ops initiatives and projects

cross-functional work from problem definition through execution

partnering with Recruiting

and People Business Partners

Manage People systems and data integrity

Act as a Workday expert

ensuring data accuracy

identifying issues proactively

and maintaining clean

Drive process improvement and systems design

Identify gaps across workflows and design scalable

efficient solutions that improve accuracy

Improve the People Ops helpdesk

Respond to Tier 1 and Tier 2 questions

Identify trends and enhance self-service resources to improve efficiency and employee experience

Support the team and ensure continuity across People Ops workflows

and flex across onboarding

and compliance work as needed

contributing to a strong

scalable People Operations function

How You'll Work.

Team & Collaboration

Partner cross-functionally to deliver accurate, scalable, and efficient operations across the employee lifecycle; Partnering with Recruiting, IT, Finance, Total Rewards, Legal, and People Business Partners; Communicate clearly and thoughtfully across teams

Communication Scope

Communicate clearly and thoughtfully across teams

Process & Methodology

Leading projects from start to finish, Driving complex, cross-functional work from problem definition through execution, Driving projects end-to-end in ambiguous environments

Full Job Description

🚀 JOIN THE FUTURE OF COMMERCE WITH WHATNOT! Whatnot is the largest livestream shopping platform in North America and Europe to buy, sell, and discover the things you love. Whether it's trading cards, fashion, electronics, or live plants, our sellers are building real businesses across hundreds of categories. We're building live commerce at a scale that's never been done in the West, and there's no playbook to copy. The people here are shaping how an entirely new industry develops. As a remote co-located team, we're inspired by our values https://www.whatnot.com/careers and anchored in hubs across the US, UK, Ireland, Poland, Germany, and Australia. We move fast, stay close to our users, and focus on the work that drives the most impact. We're one of the fastest growing marketplaces https://www.nytimes.com/2025/10/28/business/dealbook/whatnot-livestream-shopping-fundraise.html and were recently named the #1 Best Startup Employer in America https://www.forbes.com/lists/americas-best-startup-employers/ by Forbes. Check out the latest Whatnot updates on our news https://blog.teamwhatnot.com/ and engineering blogs https://medium.com/whatnot-engineering and join us as we enable anyone to turn their passion into a business and bring people together through commerce. People Operations Partner We’re looking for a People Operations Partner to help shape and scale the employee experience at Whatnot. This role goes beyond keeping things running — you’ll improve the systems, programs, and processes that support our team as we grow. This role is focused on building scalable, compliant, and data-driven People Operations infrastructure, with a strong emphasis on accuracy, audit readiness, and operational excellence. You’ll focus on strengthening our People infrastructure across compliance, auditing, reporting, and core HR operations like payroll and time & attendance. You’ll partner cross-functionally to deliver accurate, scalable, and efficient operations across the employee life

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