Whatnot

livestream shopping

PeopleOperationsPartner

$113–125k New York, New York, United States FULL TIME
The Brief

“People Operations Partner at Whatnot. Skills: People Operations infrastructure, compliance, auditing, reporting, core HR operations, payroll, time & attendance, Workday expert. Lead core People Ops operations. Own and execute key operational processes across the employee lifecycle, including job changes, departures, and compensation updates, ensuring accuracy and efficiency”

What You'll Achieve.

building scalable, compliant, and data-driven People Operations infrastructure; emphasis on accuracy, audit readiness, and operational excellence; strengthening our People infrastructure across compliance, auditing, reporting, and core HR operations; deliver accurate, scalable, and efficient operations across the employee lifecycle; ensure accuracy and efficiency; ensure ongoing compliance with policies and regulations; ensuring accuracy, controls, and a high-quality employee experience; provide actionable insights and support business and operational decision-making; ensuring alignment, clear milestones, and measurable outcomes; maintaining clean, audit-ready systems; improve accuracy, compliance, and user experience; improve efficiency and employee experience; contributing to a strong, scalable People Operations function

Industry & Context.

livestream shopping
Problems you'll solve

quickly understand existing workflows; identify gaps; drive improvements with minimal guidance; turning complex, messy processes into streamlined systems; identify issues proactively; identify gaps across workflows; design scalable, efficient solutions; identify trends

What They're Looking For.

Must Have

3–5+ years of experience in People Ops, HR operations, or a similar role, ideally in a fast-growing environment, Workday power user, comfortable handling transactions, building reports, and proactively identifying data issues, Experience with compliance, audits, payroll, and/or time & attendance systems, Think in systems and enjoy improving processes, Comfortable operating with a high degree of autonomy and driving projects end-to-end in ambiguous environments, Organized, proactive, and detail-oriented, with the ability to manage multiple priorities, Communicate clearly and thoughtfully across teams, Take ownership and follow through, Care deeply about creating a great experience for every Whatnaut

Nice to Have

Familiar with tools like Google Workspace, Slack, Zendesk, Culture Amp, Navan, and Slab or Notion, and pick up new tools quickly

What You'll Do.

Lead core People Ops operations

Own and execute key operational processes across the employee lifecycle

including job changes

and compensation updates

ensuring accuracy and efficiency

Drive compliance and audit readiness

Maintain accurate records and documentation

Support internal and external audits

Strengthen processes to ensure ongoing compliance with policies and regulations

Partner on payroll and time & attendance operations

Work closely with Finance and Total Rewards to support payroll processes

time tracking systems

and a high-quality employee experience

Build and scale reporting & analytics

Develop and maintain Workday reports and dashboards that provide actionable insights and support business and operational decision-making

Manage People systems and data integrity

Act as a Workday expert

ensuring data accuracy

identifying issues proactively

and maintaining clean

Drive process improvement and systems design

Identify gaps across workflows and design scalable

efficient solutions that improve accuracy

Improve the People Ops helpdesk

Respond to Tier 1 and Tier 2 questions

Enhance self-service resources to improve efficiency and employee experience

Support the team and ensure continuity across People Ops workflows

Flex across onboarding

and compliance work as needed

How You'll Work.

Team & Collaboration

Partner cross-functionally to deliver accurate, scalable, and efficient operations across the employee lifecycle; Work closely with Finance and Total Rewards to support payroll processes, time tracking systems, and issue resolution; Drive complex, cross-functional work from problem definition through execution, ensuring alignment, clear milestones, and measurable outcomes; Communicate clearly and thoughtfully across teams

Communication Scope

Communicate clearly and thoughtfully across teams

Process & Methodology

Lead cross-functional People Ops initiatives and projects, Drive complex, cross-functional work from problem definition through execution, ensuring alignment, clear milestones, and measurable outcomes, Driving projects end-to-end in ambiguous environments

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