Whatnot
Commerce
PeopleOperationsPartner
“People Operations Partner at Whatnot. Skills: People Operations, HR Operations, Workday, Compliance, Auditing, Payroll, Time & Attendance, Reporting & Analytics, Process Improvement, Systems Design. Lead core People Ops operations. Own and execute key operational processes across the employee lifecycle, including job changes, departures, and compensation updates, ensuring accuracy and efficiency”
What You'll Achieve.
Improve the systems, programs, and processes that support our team as we grow; Strengthen our People infrastructure across compliance, auditing, reporting, and core HR operations; Ensure accuracy, controls, and a high-quality employee experience; Provide actionable insights and support business and operational decision-making; Improve accuracy, compliance, and user experience; Improve efficiency and employee experience; Contributing to a strong, scalable People Operations function
Industry & Context.
Identify gaps across workflows and design scalable, efficient solutions; Identify issues proactively; Identify trends
What They're Looking For.
Must Have
3–5+ years of experience in People Ops, HR operations, or a similar role, Workday power user, comfortable handling transactions, building reports, and proactively identifying data issues, Experience with compliance, audits, payroll, and/or time & attendance systems, Comfortable operating with a high degree of autonomy and driving projects end-to-end in ambiguous environments, Organized, proactive, and detail-oriented, with the ability to manage multiple priorities, Take ownership and follow through
Nice to Have
Ideally in a fast-growing environment, Familiar with tools like Google Workspace, Slack, Zendesk, Culture Amp, Navan, and Slab or Notion, and pick up new tools quickly
What You'll Do.
Lead core People Ops operations
Own and execute key operational processes across the employee lifecycle
including job changes
and compensation updates
ensuring accuracy and efficiency
Drive compliance and audit readiness
Maintain accurate records and documentation
Support internal and external audits
Strengthen processes to ensure ongoing compliance with policies and regulations
Partner on payroll and time & attendance operations
Work closely with Finance and Total Rewards to support payroll processes
time tracking systems
and a high-quality employee experience
Build and scale reporting & analytics
Develop and maintain Workday reports and dashboards that provide actionable insights and support business and operational decision-making
Lead cross-functional People Ops initiatives and projects
cross-functional work from problem definition through execution
partnering with Recruiting
and People Business Partners
Manage People systems and data integrity
Act as a Workday expert
ensuring data accuracy
identifying issues proactively
and maintaining clean
Drive process improvement and systems design
Identify gaps across workflows and design scalable
efficient solutions that improve accuracy
Improve the People Ops helpdesk
Respond to Tier 1 and Tier 2 questions
Identify trends and enhance self-service resources to improve efficiency and employee experience
Support the team and ensure continuity across People Ops workflows
and flex across onboarding
and compliance work as needed
contributing to a strong
scalable People Operations function
How You'll Work.
Team & Collaboration
Partner cross-functionally to deliver accurate, scalable, and efficient operations across the employee lifecycle; Partnering with Recruiting, IT, Finance, Total Rewards, Legal, and People Business Partners; Communicate clearly and thoughtfully across teams
Communication Scope
Communicate clearly and thoughtfully across teams
Process & Methodology
Leading projects from start to finish, Driving complex, cross-functional work from problem definition through execution, Driving projects end-to-end in ambiguous environments
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