Preply

Ed-Tech

PeopleOperationsLead

London, United Kingdom FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“People Operations Lead at Preply. Skills: People Operations, Employee Lifecycle, Process Scaling, Team Leadership. Shape People Operations operating model. Lead employee lifecycle processes globally”

Industry & Context.

Ed Tech
Problems you'll solve

Identify gaps; Drive improvements

What They're Looking For.

Must Have

Extensive experience in optimizing People Operations, employee lifecycle management, policies, Proven ability to design and scale People Ops processes in fast-growing or global environments, Experience leading and mentoring a team, hands-on in execution, coaching skills with a track record of developing high-performing People Ops team members, Ability to balance strategic thinking with operational delivery, Experience managing visa and sponsorship processes, Familiarity with global mobility programmes, coordination with legal/immigration partners, Data-driven mindset, ability to track and improve key People metrics

What You'll Do.

Shape People Operations operating model

Lead employee lifecycle processes globally

Design and scale People Ops processes

Design and scale People Ops policies

Maintain employee records

Maintain employee documentation

Act as first point of contact for HR operations queries

Coordinate with Legal

Ensure correct documentation

Ensure correct processes

Drive high-quality employee experience

Design and own automation across People Ops workflows

Identify high-frequency manual processes

Eliminate manual processes through tooling

Eliminate manual processes through scripted logic

Build and iterate on AI-native workflows

Handle routine employee queries

Handle policy reduction resolution time

Track and report on People Operations data

Manage UK visa and sponsorship processes

Coordinate global mobility programmes

Advise on relocation processes

Advise on immigration requirements

Optimize mobility processes globally

How You'll Work.

Team & Collaboration

Build partnerships with senior leaders; Build partnerships with cross-functional teams; Work effectively across international, distributed teams

Communication Scope

Translate complex policies; Translate employment requirements; Clear, actionable guidance

Full Job Description

WE POWER PEOPLE’S PROGRESS. At Preply, we’re all about creating life-changing learning experiences. We help people discover the magic of the perfect tutor, craft a personalised learning journey, and stay motivated to keep growing. Our approach is human-led, tech-enabled - and it’s creating real impact. We’ve just reached unicorn status with a $150M Series D, accelerating our vision to transform education through human-led, AI-enhanced learning. Today, 100,000+ tutors teach 90+ languages to learners in 180 countries - and we’re only getting started. As a category-defining company, we’re shaping what the future of learning looks like at global scale. Every Preply lesson sparks change, fuels ambition, and drives progress that matters. Joining Preply means helping define the future of education at global scale, and building something that truly matters for millions of people, every day. MEET THE TEAM! The People team is responsible for the entire lifecycle of the employee journey at Preply. This includes everything from onboarding and offboarding, compliance, total rewards and benefits, HR systems and analytics, as well as key People projects related to employee engagement, career development and frameworks, amongst others. We are looking for a strategic and hands-on People Operations Lead to join our People Operations team. You will own and scale People Ops globally, lead a team, serve as the go-to expert for operational excellence, and optimize our mobility program. What you build here will directly shape how Preply scales, and how our people experience that journey at a company redefining education on a global scale. WHAT YOU’LL DO: CORE PEOPLE OPERATIONS - Shape the future operating model of People Operations at Preply as we continue scaling globally. - Lead end-to-end employee lifecycle processes globally – onboarding, offboarding, contract changes - Design and scale People Ops processes and policies suited to a fast-growing, distributed global organisation - Maint

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