Mintlify

Technology

PeopleOperations

$110–175k San Francisco, California, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“People Operations at Mintlify. Skills: Employee experience, Onboarding program, Retention strategy, People processes. Own employee experience. Build structured onboarding program”

Industry & Context.

Technology
Problems you'll solve

Turning ambiguity into systems

What They're Looking For.

Must Have

2-5+ years People Operations experience, Highly organized, Exceptionally reliable, Balance empathy with operational rigor, Handle sensitive situations with sound judgment, Bias toward action, Turn ambiguity into clear systems, Thrive as a generalist, Leverage AI tools and automation

Nice to Have

Helped build or scale People Ops at Seed through Series C company, Experience supporting international employees, Experience supporting globally distributed teams, Hands-on experience with payroll, Hands-on experience with benefits, Hands-on experience with equity administration, Hands-on experience with HR systems, Planned company offsites, Planned large-scale employee events

What You'll Do.

Own employee experience

Build structured onboarding program

Create retention-focused operating rhythm

Serve as DRI for people operations workflows

Partner with leadership

Improve people processes

Play role in office expansion

Support international colleagues

Figure out immigration policies

Drive follow-through on employee feedback

Create right amount of structure

Automate repetitive work

Spend more time on interactions

How You'll Work.

Team & Collaboration

Partnering with leadership; Work with talent team; Work with hiring managers

Process & Methodology

Systems building

Full Job Description

WHY MINTLIFY? We're on a mission to empower builders. - Massive reach: Our docs platform serves 100 million+ developers every year and powers documentation for 20,000+ companies, including Anthropic, Microsoft, PayPal, Spotify, Coinbase, X, and over 20% of the last YC batch. - Small team, huge impact: We recently passed 50 employees and raised a $45 million Series B led by A16Z and Salesforce Ventures. Each new hire has a huge impact on shaping the company's trajectory. - Culture of slope over y-intercept https://mattrickard.com/hire-slope-not-intercept: We value learning velocity, grit, and unapologetically unique personalities. We grew in value faster than headcount and we’re looking to align the two quickly. WHAT YOU’LL WORK ON HERE - Owning the employee experience from onboarding through offboarding, ensuring every team member feels supported, connected, and set up for success. - Building a structured onboarding program with regular touchpoints for both new hires and managers throughout the first week, first month, and first 90 days. - Creating a retention-focused operating rhythm across the company, proactively identifying opportunities to improve employee experience before issues arise. - Serving as the DRI for many of our core people operations workflows, including payroll support, benefits administration, reimbursements, leave tracking, policy management, equity administration, and employee records. - Partnering directly with leadership to improve people processes, support employees through key moments, and help the company scale thoughtfully. - Playing a meaningful role in our expansion to additional offices, supporting international colleagues, and figuring out immigration policies - Driving follow-through on employee feedback, and planning offsites, team outings, and other initiatives that strengthen culture. - Building systems before we need them, creating the right amount of structure without introducing unnecessary process. - Using modern tooling and A

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