Mintlify
Technology
PeopleOperations
Neural analysis suggests this role is
optimal for Mid candidates.
“People Operations at Mintlify. Skills: Employee experience, Onboarding program, Retention strategy, People processes. Own employee experience. Build structured onboarding program”
Industry & Context.
Turning ambiguity into systems
What They're Looking For.
Must Have
2-5+ years People Operations experience, Highly organized, Exceptionally reliable, Balance empathy with operational rigor, Handle sensitive situations with sound judgment, Bias toward action, Turn ambiguity into clear systems, Thrive as a generalist, Leverage AI tools and automation
Nice to Have
Helped build or scale People Ops at Seed through Series C company, Experience supporting international employees, Experience supporting globally distributed teams, Hands-on experience with payroll, Hands-on experience with benefits, Hands-on experience with equity administration, Hands-on experience with HR systems, Planned company offsites, Planned large-scale employee events
What You'll Do.
Own employee experience
Build structured onboarding program
Create retention-focused operating rhythm
Serve as DRI for people operations workflows
Partner with leadership
Improve people processes
Support employees through key moments
Help company scale thoughtfully
Play role in office expansion
Support international colleagues
Figure out immigration policies
Drive follow-through on employee feedback
Build systems before needed
Create right amount of structure
Automate repetitive work
Spend more time on interactions
Embody culture in interactions
How You'll Work.
Team & Collaboration
Partnering with leadership; Work with talent team; Work with hiring managers
Process & Methodology
Systems building
Full Job Description
WHY MINTLIFY? We're on a mission to empower builders. - Massive reach: Our docs platform serves 100 million+ developers every year and powers documentation for 20,000+ companies, including Anthropic, Microsoft, PayPal, Spotify, Coinbase, X, and over 20% of the last YC batch. - Small team, huge impact: We recently passed 50 employees and raised a $45 million Series B led by A16Z and Salesforce Ventures. Each new hire has a huge impact on shaping the company's trajectory. - Culture of slope over y-intercept https://mattrickard.com/hire-slope-not-intercept: We value learning velocity, grit, and unapologetically unique personalities. We grew in value faster than headcount and we’re looking to align the two quickly. WHAT YOU’LL WORK ON HERE - Owning the employee experience from onboarding through offboarding, ensuring every team member feels supported, connected, and set up for success. - Building a structured onboarding program with regular touchpoints for both new hires and managers throughout the first week, first month, and first 90 days. - Creating a retention-focused operating rhythm across the company, proactively identifying opportunities to improve employee experience before issues arise. - Serving as the DRI for many of our core people operations workflows, including payroll support, benefits administration, reimbursements, leave tracking, policy management, equity administration, and employee records. - Partnering directly with leadership to improve people processes, support employees through key moments, and help the company scale thoughtfully. - Playing a meaningful role in our expansion to additional offices, supporting international colleagues, and figuring out immigration policies - Driving follow-through on employee feedback, and planning offsites, team outings, and other initiatives that strengthen culture. - Building systems before we need them, creating the right amount of structure without introducing unnecessary process. - Using modern tooling and A
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