Solace
Healthcare
PeopleOperationsAssociate
Neural analysis suggests this role is
optimal for Mid candidates.
“People Operations Associate at Solace. Skills: People Operations, onboarding, offboarding, compliance, recruiting coordination, systems administration, employee experience. Own and coordinate the onboarding experience for new hires, including systems access, equipment, documentation, and first-week logistics. Ensure employees feel supported, informed, and set up for success from day one”
What You'll Achieve.
helping our People team operate smoothly and scale effectively; helping ensure employees have a thoughtful, organized, and high-quality experience from start to finish; help build scalable People Operations processes and infrastructure as the company grows; helping teams and employees succeed behind the scenes; help improve operational workflows and process documentation across the People function; help deliver a thoughtful and organized candidate experience; help maintain organization and operational consistency across People programs and processes; help build the operational foundation that supports employees across the company; helping a fast-moving organization run effectively behind the scenes
Industry & Context.
Applicants must be based in the United States.
What They're Looking For.
Must Have
2–5 years of experience in People Operations, Recruiting Coordination, HR Administration, Operations, or related support roles, Experience working in fast-paced or high-growth environments, organizational and project management skills, High attention to detail and follow-through, Comfortable managing multiple priorities and operational workflows simultaneously, communication skills, customer-service mindset, Ability to handle sensitive information with professionalism and discretion, Experience using HR and recruiting systems such as Ashby, Gusto, Deel, Notion, Rippling, or similar platforms, Someone who is proactive, reliable, and enjoys building structure and process
Nice to Have
Previous startup experience where you operated across multiple functions, Exposure to benefits administration, payroll support, procurement, or compliance workflows, Experience in healthcare or supporting regulated environments, Interest in growing within People Operations over time
What You'll Do.
Own and coordinate the onboarding experience for new hires
including systems access
and first-week logistics
Ensure employees feel supported
and set up for success from day one
Manage offboarding processes with accuracy
and operational rigor
Partner cross-functionally to ensure secure and compliant employee transitions
Help maintain compliance with federal and state employment requirements
Support documentation management
and audit readiness processes
Maintain employee data accuracy across HR and People systems
Help improve operational workflows and process documentation across the People function
Partner with recruiters and hiring managers to coordinate interviews and support candidate communications
Help deliver a thoughtful and organized candidate experience
Support employee engagement initiatives
Assist with day-to-day People Operations support across the organization
Coordinate employee equipment
and People-related vendor operations
Support invoice tracking
and operational logistics
Help maintain organization and operational consistency across People programs and processes
How You'll Work.
Team & Collaboration
Partner cross-functionally to ensure secure and compliant employee transitions; Partner with recruiters and hiring managers to coordinate interviews and support candidate communications; Support employee engagement initiatives, internal events, team communications, and offsites
Communication Scope
communication skills; customer-service mindset; candidate communications
Process & Methodology
organizational and project management skills, Comfortable managing multiple priorities and operational workflows simultaneously
Full Job Description
ABOUT SOLACE Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate it without help. Solace cuts through the red tape of healthcare by pairing patients with expert advocates and giving them the tools to make better decisions—and get better outcomes. We're a Series C startup, founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, Signalfire, and IVP. Our U.S. based team is lean, mission-driven, and growing quickly. Solace isn't a place to coast. We're here to redefine healthcare—and that demands urgency, precision, and heart. If you're looking to stretch yourself, sharpen your edge, and do the best work of your life alongside a team that cares deeply, you're in the right place. We’re intense, and we like it that way. Read more in our Bloomberg funding announcement here https://www.bloomberg.com/news/articles/2026-02-10/vcs-give-solace-health-1-billion-valuation-for-patient-advocacy-tech?accessToken=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzb3VyY2UiOiJTdWJzY3JpYmVyR2lmdGVkQXJ0aWNsZSIsImlhdCI6MTc3MDczMDg4MywiZXhwIjoxNzcxMzM1NjgzLCJhcnRpY2xlSWQiOiJUQThVUzhLR0NURzEwMCIsImJjb25uZWN0SWQiOiJBRDYxODI0MTc0ODM0MTk0QTRENUZFNzkwMzNGMDJGNSJ9.TE2pFUAOQAPMUXFlzoQ7zeJvctq7cSibbZqtIwhW-2U&leadSource=uverify+wall. ABOUT THE ROLE As a People Operations Associate at Solace, you’ll play a critical role in helping our People team operate smoothly and scale effectively. You’ll support key parts of the employee lifecycle — including onboarding, offboarding, compliance, recruiting coordination, systems administration, and employee experience — helping ensure employees have a thoughtful, organized, and high-quality experience from start to finish. This role reports to the People Operations Manager and partners closely with teams across Finance, Recruiting, and Operations. It’s an opportunity to join a fast-growing startup environment and help build scalable Pe
Applying for this People Operations Associate role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Ashby
- Ashby is a fast modern ATS — most applications take under 3 minutes.
- The resume parser is strong; verify parsed experience dates and job titles.
- Custom screening questions are often scored algorithmically — answer completely.
- Location field affects geo-based screening; use your actual metro area.
ANONYMOUS · UNFILTERED
What do employees actually say about Solace?
Real rants from real employees. Read before you apply.