Reflection
Technology
PeopleOperationsAssociate
Neural analysis suggests this role is
optimal for Mid+ candidates.
“People Operations Associate at Reflection. Skills: People Operations, HRIS Administration, Employee lifecycle management, Process automation. Manage employee lifecycle processes. Serve as first point of contact”
Industry & Context.
What They're Looking For.
Must Have
2–5 years experience, Experience supporting employee lifecycle, Operational mindset, Experience working with HR systems, Manage multiple processes, Written communication skills, Verbal communication skills, Customer-service orientation, Handle confidential information
Nice to Have
Experience administering Rippling, Experience building workflows, Experience supporting global employees, Familiarity with immigration, Familiarity with benefits administration, Familiarity with payroll operations, Experience working within ticketing environment, Experience working within shared-services environment
What You'll Do.
Manage employee lifecycle processes
Serve as first point of contact
Administer employee records
Maintain data accuracy
Coordinate employment documentation
Support immigration administration
Support visa administration
Execute benefits processes
Execute payroll processes
Execute compliance processes
Manage People Operations ticket queues
Ensure timely resolution
Create process documentation
Maintain process documentation
Create employee-facing resources
Maintain employee-facing resources
Identify opportunities to improve
Identify opportunities to automate
Identify opportunities to scale
Support People projects
Support People programs
How You'll Work.
Team & Collaboration
Partnership with external counsel; Partnership with vendors
Communication Scope
Written communication; Verbal communication
Full Job Description
OUR MISSION Reflection’s mission is to build open superintelligence and make it accessible to all. We’re developing open weight models for individuals, agents, enterprises, and even nation states. Our team of AI researchers and company builders come from DeepMind, OpenAI, Google Brain, Meta, Character.AI, Anthropic and beyond. ABOUT THE ROLE People at Reflection move fast, and the systems that support them need to keep pace. We're looking for a People Operations Specialist to own the infrastructure that keeps our team running — from the moment someone joins to every milestone in between. You'll be the operational backbone of the People function: the person who builds the processes, maintains the systems, and ensures every employee experience is seamless and trustworthy. This is a high-ownership role in a small, talent-dense team. You'll work with a lot of autonomy, and what you build will scale with the company. WHAT YOU’LL DO - Manage employee lifecycle processes including onboarding, offboarding, promotions, transfers, leave administration, and employment changes. - Serve as a first point of contact for employee questions and People Operations requests. - Administer employee records and maintain data accuracy across HR systems. - Build, maintain, and improve workflows within Rippling and other People systems. - Coordinate employment documentation, contracts, amendments, and policy acknowledgements. - Support immigration and visa administration in partnership with external counsel and vendors. - Execute benefits, payroll, and compliance-related processes as needed. - Manage People Operations ticket queues and ensure timely resolution of employee requests. - Create and maintain process documentation, SOPs, and employee-facing resources. - Identify opportunities to improve, automate, and scale People Operations processes. - Support People projects and programs as the company grows. WHAT WE’RE LOOKING FOR - 2–5 years of experience in People Operations, HR Operations,
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