Instacart

Grocery

PeopleExperienceProgramManager

$141–149k United States Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“People Experience Program Manager at Instacart. Skills: Program management, Employee onboarding, Performance reviews, Vendor relationships. Ensure orientation runs smoothly. Manage vendor relationships”

What You'll Achieve.

New hires feel welcomed; Review cycles run like clockwork; Programs executed with care and precision; Operational infrastructure is solid; Timelines are met; Stakeholders are informed and aligned; Communications go out on schedule; Processes require less manual effort; People team has fewer bottlenecks; Vendor contracts are sharp; SOWs are outcome-focused; Budget tracking is current and accurate

Industry & Context.

Grocery
Problems you'll solve

Root cause analysis

Eligibility Requirements

Support in-person orientation

What They're Looking For.

Must Have

5+ years program management, 5+ years learning & development, 5+ years talent development, 5+ years related people/HR function, Hands-on AI tools experience, Manage cross-functional projects, Facilitate learning or orientation content, Manage vendor relationships end-to-end, Located in SF Bay Area, Support in-person orientation in SF office

Nice to Have

Bachelor's degree or equivalent experience, Experience with instructional design tools, Experience with learning management systems, Certification in project management, Experience applying AI to automate people programs

What You'll Do.

Ensure orientation runs smoothly

Manage vendor relationships

Execute performance review cycles

Inform and align stakeholders

Facilitate orientation components

Contribute to content iteration

How You'll Work.

Team & Collaboration

Cross-functional partners; Comms; Legal; People Leadership

Communication Scope

Communicate with clarity

Process & Methodology

Program management, Cross-functional projects

Full Job Description

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Why this role is on the menu Instacart’s People Experience team sits at the center of two of the most impactful moments in an employee’s journey: the day they join, and the moments when their growth is recognized. Right now, both of these programs — new hire orientation and the performance review cycle — are growing in complexity, and the manual work required to run them well is outpacing our current capacity. We’re hiring a People Experience Program Manager to bring structure, automation, and heart to these programs so that every new hire feels genuinely welcomed and every review cycle runs like clockwork. This role sits at the intersection of operational excellence and employee experience, and the person who fills it will have a direct hand in making sure both programs are executed with care and precision. What you’ll cook up in your first year Orientation runs s

Free ATS check

Applying for this People Experience Program Manager role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

ANONYMOUS · UNFILTERED

What do employees actually say about Instacart?

Real rants from real employees. Read before you apply.

Read Company Rants →