Zipdev
commercial cleaning
PeopleandOperationsCoordinator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“People and Operations Coordinator at Zipdev. Skills: HR compliance, logistics, scheduling, employee documentation. Lead hiring, onboarding, and offboarding processes. Maintain accurate employee documentation”
What You'll Achieve.
Ensure operational excellence; Ensure payroll can be processed correctly each week
Industry & Context.
Proactive problem solver; Flag issues proactively and help resolve them
Early-morning coverage (7:00–11:00 a. m. EST, Monday through Friday), Weekend coverage (two hours on Saturday and Sunday, 7:00–9:00 a. m. ), Bilingual Spanish and English
What They're Looking For.
Must Have
HR support experience in a U. S. labor-based business, Spanish and English fluency (written and spoken), Google Drive and spreadsheet skills, Excellent organization and communication skills, Comfortable speaking with staff daily
Nice to Have
people-heavy operations (cleaning, hospitality, or similar preferred)
What You'll Do.
and offboarding processes
Maintain accurate employee documentation
Serve as a primary point of contact
Communicate regularly with team members
Partner with outsourced HR
Upload and maintain schedules
Review and adjust clock-in/clock-out hours
Ensure timekeeping accuracy
Support Area Managers with operational coordination
How You'll Work.
Team & Collaboration
Cross-functionally with HR, payroll, and operations
Communication Scope
Excellent communication skills; Communicate regularly with team members via phone, WhatsApp, or Google Call
Full Job Description
We are currently seeking a **People & Operations Coordinator** for our client, a premier commercial cleaning firm serving high-end private schools, luxury restaurants, and warehouses across **NYC and New Jersey**. This is a newly evolved, full-time role designed for a bilingual "people person" who thrives at the intersection of HR compliance and logistics. As the central bridge between management and a large field team, you will ensure operational excellence by overseeing hiring, onboarding, and scheduling. This position requires a tech-savvy professional fluent in **Spanish and English** , with specific experience navigating **U.S. labor/HR compliance** (ideally in NYC) and a commitment to supporting a 24/7 workforce through dedicated early-morning coverage. **People & HR Support** * Lead hiring, onboarding, and offboarding processes * Maintain accurate employee documentation and records * Serve as a primary point of contact for staff questions (time off, missed hours, general HR inquiries) * Communicate regularly with team members via phone, WhatsApp, or Google Call * Partner with outsourced HR to ensure compliance and best practices **Operations & Scheduling Support** * Upload and maintain schedules in our operations system * Review and adjust clock-in/clock-out hours as needed * Ensure timekeeping accuracy so payroll can be processed correctly each week * Support Area Managers with operational coordination and follow-through **Systems & Organization** * Maintain organized Google Drive folders and shared documents * Create and manage spreadsheets, including dropdowns and tracking tools * Keep workflows organized and up to date * Flag issues proactively and help resolve them before they escalate **Requirements** * HR support experience in a U.S. labor-based business * Strong familiarity with people-heavy operations (cleaning, hospitality, or similar preferred) * **Spanish and English fluency (written and spoken)** * Strong Google Drive and spreadsheet skills * Exc
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