PensionandBenefitsAdministrator

The Pension and Benefits Administrator works in a team environment and is responsible for the ongoing administration of their client’s health, welfare and pension plans in compliance with plan rules, legislative requirements, and internal practices. ### ### # **The Pension and Benefits Administrator will:** * Communicate and coordinate with members, employers, union representatives, actuaries, auditors, custodians, and any other third-party representative regarding benefit entitlements, data, administration procedures, and interpretations of plan provisions. * Maintain up-to-date records for members and clients. * Determine entitlements on death, disability, retirement, termination, and marriage breakdown in accordance with specific Plan provisions, government legislation requirements, and current service standards. * Authorize payment of benefit entitlements. * Work with senior members of the team during the peer review process. * Participate in the preparation of client administration reports, if applicable. * Identify process improvements and work with the team to implement new procedures. * Receive and respond to plan inquiries and requests from clients received via telephone, mail, email, or other means. * Participate in other duties and projects as assigned. _Key Contacts/Relationships External and Internal:_ * Reports directly to the Supervisor of Administration. * Works collaboratively within the Benefit and Pension Department and across other administrative teams (Benefits, Disability, etc.) to provide excellent customer service. * Communicates and coordinates with managers, supervisors, clients, members, Plan Actuaries, Plan Auditors, lawyers, unions, employers, and other third-party representatives. * Responds directly to plan participants, members, spouses, and beneficiaries regarding pension entitlements and plan information. # **To be successful as a Pension and Benefits Administrator with McAteer, you will need:** * Completion of post-secondary educat