PelotonSupportAnalyst

**_Job Description:_** Permian Resources (NYSE: PR) is seeking a Peloton Platform Support Analyst in Midland, TX, reporting to the IT Director of E&P Systems. This role provides production support and continuous improvement for Peloton applications across drilling, completions and operations workflows, with specific emphasis on WellView and SiteView. **_General Responsibilities_** * Provide day-to-day production support for Peloton applications with primary focus on WellView and SiteView (issue triage, root cause analysis, resolution, and user communication) * Troubleshoot and coordinate resolution of incidents and service requests in an Allez (SaaS) environment, including configuration-based issues and vendor escalations * Troubleshoot and resolve failures across the full data integration pipeline: inbound and outbound integrations for WellView and SiteView, Peloton’s ETL process into Snowflake, and downstream consumption in Databricks; identify the point of failure across each layer and coordinate resolution with integration developers * Administer and update Peloton workflow configurations, UDL changes, mappings, security/roles following change control and documentation standards * Partner with drilling, completions, and production stakeholders to capture and confirm requirements for platform changes; evaluate and communicate the downstream impact of changes between WellView and SiteView to ensure cross-application consistency * Maintain operational readiness: monitoring, runbooks/KBs, release validation, user training materials, and on-call support as required; ensure solutions meet security and audit expectations ** _Required Qualifications_** * BS/BA in Information Systems, Computer Science, Engineering, or equivalent practical experience * Application support experience supporting business-critical SaaS or enterprise platforms with production ownership * +5 years hands-on experience supporting Peloton WellView and SiteView (configuration, troubleshooting work