Hewlett Packard Enterprise
IT Services
PCBECoEEngineer
“PCBE CoE Engineer at Hewlett Packard Enterprise. Skills: PCBE Control plane, Virtualization platforms, Linux System Administration. Resolve complex problems. Assess technical issues”
What You'll Achieve.
Accelerate our customers’ outcomes; Turn insights into outcomes; Achieve outcomes at the speed required; Resolve complex problems in enterprise and mission-critical customers; Troubleshoot and optimize PCBE for maximum efficiency; Troubleshoot and optimize PCBE for minimal downtime; Troubleshoot and optimize infrastructure for maximum efficiency; Troubleshoot and optimize infrastructure for minimal downtime
Industry & Context.
Excellent problem-solving skills; Diagnose and resolve complex technical issues; Handling complex break-fix scenarios; Technical problem management
Work on average 2 days per week from an HPE office
What They're Looking For.
Must Have
Deep knowledge of PCBE Control plane, Knowledge of Alletra MP B10000, Knowledge of Compute and Network switches, Knowledge of virtualization platforms (VMware vCenter, Esxi), Knowledge of HPE Morpheus (VME/Enterprise), Good understanding of Container platforms, Good understanding of underlying infrastructure, Experience with cloud platforms such as AWS, Azure, Storage and CSI, Good knowledge and hands-on experience with at least two various Linux distributions like Ubuntu, RHEL, SLES, and Debian, Familiarity with clustering technologies (e.g., Pacemaker), Familiarity with VMware migration tools, Networking concepts (TCP/IP), Advanced knowledge of microservices and API, Networking troubleshooting skills including IPv4, load balancers, and proxies, Working knowledge of on-premises hypervisor technologies like VMware vSphere, OpenStack, or KVM, Knowledge and experience with Linux System Administration, Knowledge and experience with package management, Knowledge and experience with scheduling, Knowledge and experience with boot procedures/troubleshooting, Knowledge and experience with performance optimization, Knowledge and experience with networking concepts, IPV4, IPV6 + SLAAC, Bachelor's or Master's degree in Computer Science, Information Technology, or related field
Nice to Have
NFS storage configuration and troubleshooting, ITSM frameworks, such as ITIL, Experience with incident management processes, Experience with problem management processes, Experience with change management processes
What You'll Do.
Resolve complex problems
Assess technical issues
Manage technical communication
Provide leadership in problem management
Identify and resolve customer issues
Provide technical support for Morpheus
Troubleshoot and optimize PCBE
Troubleshoot and optimize infrastructure
Interact with engineering teams
Interact with development engineers
Escalation management
Develop knowledge content
How You'll Work.
Team & Collaboration
Work with various HPE Engineering teams; Collaborate with end customers; Collaborate with HPE remote support staff; Collaborate with HPE field support staff; Collaborate with development teams; Collaborate with security teams; Collaborate with compliance teams
Communication Scope
Effective communication skills; Manage technical communication with customers; Manage technical communication with other stakeholders
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