Riverside Support Services
Healthcare
PCTechnician
“PC Technician at Riverside Support Services. Provide technical expertise for hardware or software problems. Coordinate end user support phases”
Industry & Context.
Drives personal vehicle 25% or more, Call Rotation, Weekend Shifts, Irregular Shifts, Work/Float in multiple locations
What They're Looking For.
Must Have
High School Diploma or GED, 1 year experience assessing customer technical issues, CompTIA A+ CE, CompTIA N+ CE, CompTIA Security+ CE, Apple Certified Support Professional, Apple Certified IT Professional, Cisco Certified support Technician (CCST), or Cisco Certified Network Associate (CCNA) certification, Valid Drivers License
Nice to Have
Associates Degree in Information Systems, 1 year experience in Healthcare processes and procedures
What You'll Do.
Provide technical expertise for hardware or software problems
Coordinate end user support phases
and resolve technical issues
Create and maintain Help Desk User Guides
Maintain Knowledge Base articles
Assist and coordinate support across Information Systems departments
Support Construction Management system offices
Coordinate moves and installations
Perform special assignments and projects
How You'll Work.
Team & Collaboration
Multiple Information Systems departments
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