PCSystemsAnalyst

Year Round Welcome to Schweitzer—where passionate mountain recreation pros work hard and play harder. Known for our friendly, inclusive culture, we’re growing thoughtfully to enhance mountain access and village life. Join the Schweitzer difference and help shape our future. Perks include: • Free Alterra Mountain Resort pass • Employee housing • Discounted onsite childcare • Accrued paid sick leave • 401(k) match • Great discounts and access to pro deals • Depending on employment status you could qualify for full medical benefits, vacation time, and paid parental leave. **Employment Status:** Full Time Year Round **Wage Range:** $18.00 to $25.00 / hour **Minimum Age:** 21 **Background Check Required:** Yes **Driver Verification Required:** Yes **Position Summary** : IT PC Analyst is responsible for front-line support of systems and users, providing friendly and timely service. These responsibilities include troubleshooting, repairing, and maintaining hardware and software, answering the help-desk phone, responding to help-desk tickets, and prioritizing the triage and response to new and ongoing support requests. Duties also include the upkeep of documentation and inventory reports, as well as actively monitoring systems and issues, and responding appropriately. **Essential Functions and Major Responsibilities** : * Field incoming help requests from end users via both telephone and work orders in a courteous manner and ensuring pertinent information is documented. * Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution. * Perform hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications. * Assist with the administration of servers and network equipment as directed by the System Administrator/IT Ops Manager. * Places software into production by loading software into computer, such as Office-365. *