Pfizer
PayrollTeamLeader
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“Payroll Team Leader at Pfizer. Skills: Payroll operations, Service delivery, Process improvement, Team leadership. Deliver operations of payroll processes. Ensure timely and accurate payroll tasks”
What You'll Achieve.
Deliver operations at high quality standards; Ensure timely, accurate, and compliant payroll; Drive team performance
Industry & Context.
Problem analysis; Problem-solving skills; Resolve complex payroll issues
What They're Looking For.
Must Have
Bachelor’s degree in Finance, Accounting, Human Resources or related field, Associate degree with 4 years relevant experience, 6 years relevant experience with high school diploma, 5+ years’ experience in payroll, Experience in accounting or human resources, In-depth knowledge and experience of payroll calculation and processing and taxation, Ability to maintain strict privacy and confidentiality, Attention to detail and accuracy, Problem analysis and problem-solving skills, Able to communicate effectively in English, Advance knowledge of Garnishment Laws, Experience leading a team, Cross functional team work
Nice to Have
Master’s degree in business or related field, Experience with multi-state or international payroll, Familiarity with Works Council, union or collective bargaining payroll processes, Experience in management of a team, Certified Payroll Professional, or similar professional designation, Lean Six Sigma or similar process improvement certification, Knowledge of compliance standards such as GDPR, SOX, and local labor laws, Ability to speak multiple (additional) languages
What You'll Do.
Deliver operations of payroll processes
Ensure timely and accurate payroll tasks
Manage day-to-day operational activities
Manage day-to-day deliverables
Plan annual activities
Execute year-end activities
Support data collection for payroll audits
Support data collection for compliance checks
Ensure efficient training of team members
Ensure handover of activities to team members
Review payroll controls
Ensure payroll compliance with standards
Maintain up to date knowledge of regulatory framework
Implement new regulations timely
Execute assigned payroll
Back-up assigned payroll
Implement new payroll controls
Implement new payroll procedures
Implement new payroll policies
Identify process improvement opportunities
Identify automation opportunities
Identify transformational projects
Coordinate with other departments on payroll matters
Lead cross functional initiatives
Lead process improvements
Support developmental opportunities for direct reports
Support training for direct reports
Maintain performance of direct reports
Manage regular performance conversations
Set goals for direct reports
Assess performance of direct reports
Provide feedback to direct reports
Build effective working relationships with stakeholders
Monitor payroll metrics
Report on payroll metrics
Report on payroll KPIs
Resolve complex payroll issues
Report issues to management
Ensure active participation in market Service Delivery calls
Drive issue resolution
Ensure work instructions are up to date
Ensure standard operating procedures are up to date
Review payroll signoffs
Certify payroll signoffs
Assess technology requirements
Assess technology changes
Ensure systematic updates are completed by vendor
How You'll Work.
Team & Collaboration
Cross-functional initiatives; Key stakeholders; Payroll Vendors
Communication Scope
English (spoken & written)
Process & Methodology
Process improvement, Automation opportunities, Transformational projects
Full Job Description
**_Job Description_** The Team Lead Payroll is responsible for delivering operations of the payroll processes at high quality standards in line with key objectives and agreed service level. With a strong focus on service delivery, process improvement, and data confidentiality, the Team Lead Payroll plays a critical role in ensuring a timely, accurate, and compliant payroll. This role prepares and consolidates reports for stakeholders, analyzes and addresses audit findings, reconciles and resolves complex payroll processing and colleague payroll issues. The Team Lead Payroll implements payroll best practices according to industry and company standards, taking into consideration accounting standards, internal controls, and regional policies. The role leverages technological platforms to bring effectiveness and efficiency to the operation. This role is accountable for ensuring proper controls are in place, escalating issues appropriately, and maintaining effective communication with key stakeholders. Acting as a key operational leader, the Team Lead Payroll supports, guides, and develops payroll team members and drives team performance by monitoring key metrics and KPIs. This role will promote Pfizer’s Purpose, Values, and the GBS culture by engaging and leading a team of qualified and diverse Colleague Services colleagues. **ROLE RESPONSIBILITIES** Execute activities associated with the assigned payroll processes which include but are not limited to: * * Ensure that all tasks for the payroll cycle are performed timely and accurately by managing day-to-day operational activities and deliverables * Ensures annual and year-end activities are planned proactively and executed timely * Support data collection for payroll audits and compliance checks * Ensure efficient training and handover of activities to other/new team members * Review payroll controls and ensures that payroll is compliant with regulatory and company standards (e.g., SOP, SOX Controls) * Maintain up to da
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