LegalAndGeneral
Financial Services
PayrollOperationsSpecialist
“Payroll Operations Specialist at LegalAndGeneral. Skills: Payroll Operations, Financial Data Analysis, Process Improvement. Processing daily payroll reconciliations and resolving exceptions to maintain accurate and timely customer payments. Acting on outstanding information quickly and working with relevant teams to meet agreed service levels”
What You'll Achieve.
maintain accurate and timely customer payments; meet agreed service levels; protect payment accuracy; ensure reliable management information; enhancing the customer journey
Industry & Context.
Skilled problem‑solver; sound judgement; ability to make informed decisions; resolving queries
What They're Looking For.
Must Have
Experience working in a payroll environment, understanding of payroll processes, systems and software, Ability to analyse and interpret financial and technical payroll data to resolve queries, Proficiency in Excel, comfort working with data-driven tasks
Nice to Have
ideally with high‑volume pension payrolls (10, 000+), including B2C and B2B reconciliations
What You'll Do.
Processing daily payroll reconciliations and resolving exceptions to maintain accurate and timely customer payments
Acting on outstanding information quickly and working with relevant teams to meet agreed service levels
Supporting operational payment processes and contributing to internal controls
Developing and maintaining knowledge of payroll legislation
regulatory requirements and internal procedures
Coaching and guiding colleagues by sharing knowledge of retirement products
payment services and end‑to‑end processes
Supporting user testing and monitoring system or process changes to protect payment accuracy
Recording workflow accurately and completing quality checks to ensure reliable management information
Identifying opportunities for process improvement and enhancing the customer journey through Agile ways of working
How You'll Work.
Team & Collaboration
work effectively with colleagues at all levels; Collaborative team player who supports others and contributes to shared goals
Communication Scope
Confident communicator; work effectively with colleagues at all levels
Applying for this Payroll Operations Specialist role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on SmartRecruiters
- SmartRecruiters often includes a video screening step — check camera and mic permissions.
- Link your GitHub or portfolio directly in the profile section for technical roles.
- Applications may be reviewed by AI scoring before reaching a recruiter — use keywords from the job description.
ANONYMOUS · UNFILTERED
What do employees actually say about LegalAndGeneral?
Real rants from real employees. Read before you apply.