Finyard
FinTech
PaymentsSupportspecialist
“Payments Support specialist at Finyard. Skills: Payments processing, Client support, Transaction monitoring. Process client requests related to payments. Check status of transactions”
Industry & Context.
Ability to work night shifts, Ability to work on a shift schedule
What They're Looking For.
Must Have
Basic understanding of payment systems, Attention to detail, Responsibility, Confident PC user, Experience with CRM, Experience with admin panels, Experience with Google Sheets, English — Intermediate level, Ability to work night shifts, Ability to work on a shift schedule
Nice to Have
Experience in fintech, Experience in a support/payments operations position, Knowledge of payment systems of India/Pakistan, Skills in working with ticket systems (Intercom)
What You'll Do.
Process client requests related to payments
Check status of transactions
Initiate manual crediting or rejection
Record actions in internal systems
Transfer non-standard cases
Monitor status of payment channels
How You'll Work.
Team & Collaboration
Transfer of non-standard cases to senior colleagues
Applying for this Payments Support specialist role?
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ANONYMOUS · UNFILTERED
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