HIFI

Product

PaymentsProgramManager

$135–160k New York, New York, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Payments Program Manager at HIFI. Skills: Card programs, Payment programs, Banking programs, Stablecoin settlement. Design debit card programs. Launch debit card programs”

Industry & Context.

Product
Problems you'll solve

Incident response; Root cause analysis

What They're Looking For.

Must Have

4+ years program management, 4+ years operations management, Card issuing experience, Payments infrastructure experience, Fintech domain experience, Card network mechanics knowledge, Sponsor banks management experience, Processors management experience, Networks management experience

Nice to Have

Launched card program from zero, Familiarity with Visa Direct, Familiarity with Mastercard Send, Account Funding Transaction experience, Original Credit Transaction experience, On-chain stablecoin settlement experience, Early-stage startup experience

What You'll Do.

Design debit card programs

Launch debit card programs

Scale debit card programs

Design banking programs

Launch banking programs

Scale banking programs

Manage sponsor bank relationships

Manage issuer processor relationships

Manage card network relationships

Operate sponsor banks

Operate issuer processors

Operate card networks

Manage sponsor bank SLAs

Manage issuer processor SLAs

Manage card network SLAs

Negotiate sponsor bank contracts

Negotiate issuer processor contracts

Negotiate card network contracts

Negotiate sponsor bank commercial terms

Negotiate issuer processor commercial terms

Negotiate card network commercial terms

Operationalize transaction flow

Monitor transaction flow

Reconcile transactions

Run compliance operations

Manage fraud operations

Manage disputes operations

Manage chargebacks operations

Ensure Reg E compliance

Ensure network rules compliance

Ensure audit readiness

Own card program unit economics

Manage interchange costs

Manage cost-per-transaction

How You'll Work.

Team & Collaboration

Cross-functional coordination; Coordination with banks; Coordination with processors; Coordination with Compliance Engineer

Process & Methodology

Program management

Full Job Description

WHY WE EXIST Money should move as easily as data. It doesn't today — but technology is finally catching up to what customers expect: instant, global, programmable money. HIFI exists to fix that. Our mission is to make money programmable by default, and to give developers and businesses the tools to move value at software speed. THE ROLE As Program Manager, you'll own the design, launch, and scaling of our debit card and banking programs end-to-end. You'll sit at the intersection of card networks, sponsor banks, and stablecoin settlement — turning that complexity into a seamless payment experience, and owning the partnerships and unit economics of every program we run. If you touch it, you own it. That's how we work. WHAT YOU'LL BUILD - Launch and scale stablecoin-powered debit card and banking programs end-to-end — BIN setup, network certification, launch, and ongoing operations. - Own day-to-day relationships with sponsor banks, issuer processors, and card networks — operating cadences, SLA accountability, and contract and commercial negotiations. - Operationalize the transaction flow from authorization to on-chain stablecoin settlement, including monitoring, incident response, and reconciliation. - Run risk and compliance operations for card programs — fraud, disputes, and chargebacks alongside Reg E, network rules, and audit readiness — in coordination with banks, processors, and our Compliance Engineer. - Own card program unit economics in production — interchange, FX spread, reserve yield, cost-per-transaction — and partner with Product on improvements. WHAT WE'RE LOOKING FOR - 4+ years of program or operations management in card issuing, payments infrastructure, or an adjacent fintech domain. - Deep operational understanding of card network mechanics — authorization, settlement, BIN management, chargebacks, and Visa/Mastercard compliance. - Hands-on experience managing sponsor banks, processors, or networks directly — you've run the QBRs and pushed back when t

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