PaymentsProcessOwner

For 45 years, we have been the benchmark for digital innovation in Italy — and today, across Europe as well. More than technology: we are the partner that transforms the way businesses work, grow, and compete. From human resources management to digital payments, from electronic invoicing to customer relationship management, we design tailored solutions that go to the heart of business processes, making them more efficient, faster, and smarter. Our mission is simple yet ambitious: to **bring the value of digital transformation to every business** , whatever its challenge. We do this by putting the customer at the center of everything — not as a tagline, but as a daily working method. We are looking for a **Payments Process Owner** to join the Global Receivables Management team within the Finance Department. In this role, you will define and govern the customer payment process for all Group companies across operating countries, with a phased rollout (Italy, Spain, and France in the first phase; Turkey and Israel in a later phase). In Italy, you will coordinate the Incomes & Back Office team, ensuring the execution of the standard process in the domestic market. **Your role at a glance:** * **Design** the end-to-end payment & cash application process in alignment with the Group Order-to-Cash architecture. * **Define** policies, SOPs, and controls (including SoX readiness) for the payment process across all operating countries. * **Coordinate** the Incomes & Back Office team in Italy, ensuring process quality and SLA compliance. * **Align** local Business Units (Italy, Spain, France in the first phase; Turkey and Israel in extension) on the adoption of the standard model, managing country-specific requirements (language, taxation, regulatory aspects). * **Define and monitor** process KPIs: DSO, on-time payment rate, cash application rate, aging buckets, unapplied cash. * **Interface** with Treasury, Tax, Legal, and ICT to evolve the process (automation, bank reconciliat